troubleshooting

Mine looks damaged, not sure what it originally looked like, or even what it's function is.

A couple of days ago, our 2022 Niro EX EV was unable to charge at five different chargers: I tried both ports on an Electrify America charger (and the EA support tech rebooted the charger); two different EVgo chargers (I was unable to talk with their support techs, my calls kept getting...

How reliable is the app for you when calling any of the remote services like climatize, lights, locking / unlocking doors? Mine is a toss and I've been trying to figure out why. While my car is parked in a garage, I have strong 4G service there and so I don't think it's the issue. The pattern...

I tried the 12V reset method but couldn't seem to get it to work even after waiting 10 minutes. I'm dealing with a soft-brick/boot loop issue, so would like to know what other options I can try? I'm thinking of just directly disconnecting the unit (I already know how to do so), but how long...

I went out to our garage this evening to plug my Clarity PHEV in for the night. It was last driven at least 5 hours before this and everything was powered off. However, as soon as I opened the garage I heard this weird motor noise coming from the rear end of the vehicle. I did not have the key...