customer service

  1. A

    2018 Honda Clarity Plug-In Hybrid Battery Failure at 108k Miles – $10,000 Repair Quote, Honda Customer Care doesn't care

    I’m a 20+ year Honda-only driver … multiple Pilots, a CR-V, and a Clarity in the household. I wanted to share my experience in case it helps other Clarity owners understand what the process may look like if a major hybrid system issue occurs outside warranty. Problem My 2018 Honda Clarity...
  2. JanisZieds_thesis

    Tesla’s online customer service experience survey

    Good afternoon Tesla enthusiasts! My name is Janis Zieds and I am currently doing my thesis assignment for HU University of Applied Sciences Utrecht in The Netherlands on “How the car manufacturer, Tesla, can improve its online customer service experience?”...
  3. JanisZieds_thesis

    Tesla’s online customer service experience survey

    Good afternoon Tesla enthusiasts! My name is Janis Zieds and I am currently doing my thesis assignment for HU University of Applied Sciences Utrecht in The Netherlands on “How the car manufacturer, Tesla, can improve its online customer service experience?”...
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