Sometimes our Kona starts charging fine, but other times it won't charge at all, the ring around the charging port starts flashing red and there is no charging. We have spent a few hours reading the manual, looked at trouble shooting web-forums, and trying other charging stations in town. Nothing worked, even though there are a myriad of suggestions online. On our own we figured out how to do it: If it won't charge in the usual manner 1. Disconnect the cable 2. Shut the charging port door 3. Get in the car 4. Turn the car on, in park 5. Leave it 'running' or on, and have the doors unlocked 6. Get out of the car 7. Open the charging port door 8. Hook up the charging cable, it will start charging 9. Once charging, we then turn the car off and lock it up. It continues charging.