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No Audio From Infotainment System

Discussion in 'Hyundai Kona Electric' started by Toby Whitehead, Sep 15, 2022.

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  1. Sep 15, 2022 #1
    Toby Whitehead

    Toby Whitehead New Member

    2021 Kona Electric Ultimate trim. The Infotainment System stop outputting all sounds today. Radio, XM, navigation, USB media, Android Auto all have no sound. I pushed the rest button on the display to reboot it several times and turned the vehicle off several times but still no Audio. I checked the fuse and it's okay. Has anyone everywhere this before? Any advice on a fix before I go to dealership?


    #problem resolved
    I shut the vehicle off for 30 minutes and came back to it and everything was working again.
     
    Last edited: Sep 15, 2022
    electriceddy likes this.
  2. Sep 15, 2022 #2
    electriceddy

    electriceddy Moderator Staff Member

    Nanaimo BC, 2021 Kona Ultimate Built Sept 2020
    Probably not related, but seeing as the 12V battery gets the blame for most ailments related, it might be worth checking the residual voltage is above 12.6 V. Might also be a bad connection in a connector(easy to check at dealer) if the problem persists;)
     
  3. Sep 15, 2022 #3
    Toby Whitehead

    Toby Whitehead New Member

    Thanks, I'll check the battery this evening.
     
  4. Sep 16, 2022 #4
    DaveO

    DaveO Member

    21 Kona Ult, 23 Tesla MYLR, Fredericton, NB
    I've had this occur twice, the second time on a 1 month old 12V battery.

    Posted here: https://www.insideevsforum.com/community/index.php?threads/audio-off-issue.13111/#post-161243

    I took a video of the issues with my phone to show Hyundai, but by the end of the work day, the audio system worked normally so there was no point wasting my time at the dealer.
     
    electriceddy likes this.

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