New information on Kona EV rear brake clunking and creaking

Discussion in 'Hyundai Kona Electric' started by CJC, Jun 7, 2019.

  1. CJC

    CJC Well-Known Member

    I have had my Kona in twice since purchasing in February for a clunking sound and an accompanying creaking sound when the brakes are applied. More prominent clunking when the car first starts out. First visit to the dealership yielded no action as the car didn't clunk while there. Second visit took place after a few old timer Kona EV owners from Nanaimo had a similar noise and had brake pads replaced. At second visit I told them that information and wanted to show them the forum thread notes, but they weren't interested. They said no one else was having the problem at my dealership and then in the next breath said they had glued on some rubber to the brake pads to fix one other Kona. I refused the glued on rubber and insisted that they phone Nanaimo service dept and find out what was going on. With reluctance they did so and called me saying they were ordering new brake pads from the factory in Korea for my car.
    I called yesterday as I hadn't heard anything and lo and behold the pads were there. I asked to have them put on today and they agreed to do so. When I just picked up my car, the service rep who was very polite and nice, said that they had put on the new larger pads but it didn't fix the clunking. They hadn't replaced the clips that came with the pads, and instead left on the old clips. The clips with the pads are larger than the clips on the current Kona's. So they left the larger pads on my car, and put the larger clips on too. This resolved the problem. He said there will be a recall of the Kona's to put on new clips, but not pads. He said I will have to bring mine in for that recall and they will have to replace the clips again to comply with the recall. We both shook our heads at the nonsense of this. However, my car is now quiet for the first time in weeks. What a pleasure to no longer clunk and creak at each stop. It was beginning to irritate me like fingernails on a blackboard. So it seems like everyone will be heading in for new clips on that connect to your brake pads.
     
  2. KonaTom

    KonaTom Active Member

    Glad you finally found the problem . Does that mean you will keep your kona?
     
  3. CJC

    CJC Well-Known Member

    Nope. lol We really want the head room and dog crate room for our bigger dog. But it sure is nice to drive the Kona as it should sound--so quiet! I forgot what that was like.
     
  4. electriceddy

    electriceddy Well-Known Member

    Mine have been silent since the pad replacement so I can only assume that the clips were changed as well.
    But then again I'm just another old timer so what do I know
     
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  5. Sandwedge

    Sandwedge New Member

    CJC, Thank you for your findings. I also can hear the clicking noise and will wait for the recall/update from Hyundai as it doesn't irritate me as much.
     
  6. CJC

    CJC Well-Known Member

    My husband wasn't as annoyed with it as me. (But he wears hearing aids lol). Glad it isn't tipping you over the edge. We had some major clunks where I thought the bottom was falling out of the rear end of the car. That was a one day only of shocking sounds and then consistent clunks since then and it was like owning an old beater. Now it is a lovely quiet electric car. What a difference. I found when I had passengers, I kept doing the Canadian thing of apologizing to my passengers each time it clunked. They got tired of me apologizing. lol
     
    Brennan Raposo likes this.
  7. Sandwedge

    Sandwedge New Member

    Seems like yours was a severe clunk
     
  8. XtsKonaTrooper

    XtsKonaTrooper Active Member

    How tall you guys?
     
  9. CJC

    CJC Well-Known Member

    6'2" and 5'10", but we are 70 and 71 with lesser flexibility. We got used to wide entry in our Plug In Hybrid and we found something that will make us happier. With aging, comfort seems much more important than when young. We used to love our P1800 Volvo and MGB GT--oh for those days. lol Now we want a quality EV with good range, but good entry and exit for us and room for the dog crates. I think we will be fine with 2020 EV Soul. It's a long story why we are moving on. The Kona is perfect in many way.
     
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  10. XtsKonaTrooper

    XtsKonaTrooper Active Member

    K cool
    I get the less flexibility part, as we age.
    I recently bought a riding lawn mower, cuz im tired of pushing one. Grant it, if funds existed i would get the electric Ryobi riding mower, hehehe

    I commend you guys fir embracing the EV route.
     
    CJC likes this.
  11. Brennan Raposo

    Brennan Raposo Well-Known Member Subscriber

    I wonder if the new pads/clips would solve the squeaking problem some of us are having.

    My dealer did mention something about clips when they told me “that’s how they engineered it. There’s nothing we can do about it”. I hope this recall comes soon because I guarantee my dealer wouldn’t call Nanaimo from Burlington Ontario to see what they’ve done lol


    Sent from my iPhone using Tapatalk
     
    electriceddy likes this.
  12. Wayne Warde

    Wayne Warde Active Member

    I am glad that after all that you finally got it fixed up. So did they wash it and vacuum it out for you?
     
  13. CJC

    CJC Well-Known Member

    My larger pads came with larger clips from the factory, but service rep said now they know it is a clip issue, they will just order larger clips from the factory for other cars and not the pads. Service rep. said the clips that came with Kona were small looking like they came "from an Elantra". So the factory has larger clips according to my dealership. Be persistent Brennan. You shouldn't have to wait for a recall. We paid a hefty price for this car and it should run perfectly and not sound like the bottom is going to fall out. I think I am viewed as "a complainer" at the dealership but I would still be clunking and creaking if I didn't get vocal. Thanks to our Nanaimo members who had cooperation from their dealership from the get go. They didn't have to stamp their feet to get action.
     
  14. CJC

    CJC Well-Known Member

    Wayne yes they did, but it didn't happen like magic like it does in Nanaimo. I got "do you want your car washed when we are finished?" It looked lovely after. And sounded like a new car!
     
    Wayne Warde likes this.
  15. Kitsilano

    Kitsilano Active Member Subscriber

    Happy to hear of the resolution of your clunking-sound problem, CJC. BTW, could you describe your dear doggies, the breed & size? Bernese Mountain Dog? Two of them would fill a Kona!!
     
    Wayne Warde likes this.
  16. CJC

    CJC Well-Known Member

    20190322_165534.jpg
    A and BB. My pups. The female is part Bernese and is 55 lbs. and BB is Maltipoo and 18 lbs. They would fit okay in the Kona without crates if I used harnesses, but I prefer the crates for safety and comfort for them, and to take into hotels etc.
     
    Last edited: Jun 8, 2019
  17. Kitsilano

    Kitsilano Active Member Subscriber

    Thanks for the fine photo of your two intelligent-looking, Kona-riding dogs. Well-trimmed! So clean! They can ride in my Kona anytime.
     
    PGKona, Wayne Warde and CJC like this.
  18. Wayne Warde

    Wayne Warde Active Member

    Ha ha ha good going. I can't remember how many times they have washed my car. Now I am just looking for a reason to take it in especially when it's dirty.
     
  19. Wayne Warde

    Wayne Warde Active Member

    If you trade your car in I hope you won't be leaving the group. We all have been through too much together.
     
  20. CJC

    CJC Well-Known Member

    I'll stay and report in on another of the South Korean triplets as Bjorn Nyland calls the Kona, Niro, and E-Soul. lol I will be whingeing about how the ESoul just isn't as good as my "old" Kona. You are such a sweetie Wayne.
     
    Brennan Raposo likes this.

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