I have had my Kona in twice since purchasing in February for a clunking sound and an accompanying creaking sound when the brakes are applied. More prominent clunking when the car first starts out. First visit to the dealership yielded no action as the car didn't clunk while there. Second visit took place after a few old timer Kona EV owners from Nanaimo had a similar noise and had brake pads replaced. At second visit I told them that information and wanted to show them the forum thread notes, but they weren't interested. They said no one else was having the problem at my dealership and then in the next breath said they had glued on some rubber to the brake pads to fix one other Kona. I refused the glued on rubber and insisted that they phone Nanaimo service dept and find out what was going on. With reluctance they did so and called me saying they were ordering new brake pads from the factory in Korea for my car. I called yesterday as I hadn't heard anything and lo and behold the pads were there. I asked to have them put on today and they agreed to do so. When I just picked up my car, the service rep who was very polite and nice, said that they had put on the new larger pads but it didn't fix the clunking. They hadn't replaced the clips that came with the pads, and instead left on the old clips. The clips with the pads are larger than the clips on the current Kona's. So they left the larger pads on my car, and put the larger clips on too. This resolved the problem. He said there will be a recall of the Kona's to put on new clips, but not pads. He said I will have to bring mine in for that recall and they will have to replace the clips again to comply with the recall. We both shook our heads at the nonsense of this. However, my car is now quiet for the first time in weeks. What a pleasure to no longer clunk and creak at each stop. It was beginning to irritate me like fingernails on a blackboard. So it seems like everyone will be heading in for new clips on that connect to your brake pads.