Honda Clarity EV, Charge Point fault error.

Discussion in 'Clarity' started by JyChevyVolt, Dec 27, 2017.

To remove this ad click here.

  1. JyChevyVolt

    JyChevyVolt Active Member

    You need to set the parking brake and close the door to initiate a charge on Charge Point chargers. Otherwise, Charge Point will throw out a charging fault.
  2. To remove this ad click here.

  3. Ken7

    Ken7 Active Member

    Is that just with the Clarity? I charged at several ChargePoint chargers with my Hyundai Sonata PHEV, and never set the parking brake, yet charging began immediately.
  4. Viking79

    Viking79 Well-Known Member

    Commercial chargers or Charge Point Home chargers? I never set the brake on my home charger. Did you leave it in Neutral maybe?
  5. JyChevyVolt

    JyChevyVolt Active Member

    Commercial charger. Happened twice. Called Charge Point and the CS instructed me to close door and set parking brake.

    EVGO do not require setting the parking brake. Only happens on Charge Point.
  6. Viking79

    Viking79 Well-Known Member

    Weird, maybe report it to Honda somehow? I don't know details of that signaling protocol, I wonder why it is different for commercial charger?
  7. To remove this ad click here.

  8. Ken7

    Ken7 Active Member

    Very weird. I've charged our Hyundai Sonata PHEV multiple times at ChargePoint locations and never had to set the parking brake. I even did it with my Tesla S and never had to set its parking brake either. I'm very curious to try it on the Clarity now.
  9. JyChevyVolt

    JyChevyVolt Active Member

    It's only with the Clarity as my Volt has no problem on charge point.

    Charge Point CS said the issue is present in other models too. I should have asked which other cars have similar issue.
  10. Rich Shaffer

    Rich Shaffer New Member

    Will throw in my 2 cents. Last night stopped at a public charge point station that I used to frequent with my Ford CMax Energi without issue. Plugged in my new Clarity PHEV. Faulted after one minute. Moved car to the next station and it did the same thing again but this time turned on the check engine (malfunction) light. Will have to take it in to find out what happened. Drove home normally and plugged into my 240V Juice box with no problems.
  11. AlanSqB

    AlanSqB Active Member

    There really isn’t anything in the J1772 protocol that deals with the door or parking brake. I have an OpenEVSE and can change settings and monitor the interaction with the car. I’ll do some testing and see if I can figure out what’s happening.
    K8QM likes this.
  12. To remove this ad click here.

  13. allen

    allen New Member

    After charging my Clarity EV for 3 months without any issues, I've finally encountered a charging problem at my work's Chargepoint charging station. Honda is aware of this issue since Jan 2018 and currently has no ETA on when this issue will be resolved. I did contact Chargepoint and they told me the same thing: (a) make sure the doors are closed\locked and (b) the parking brake is applied. I doubt this will work since I've been able to charge without any issues until today.
  14. Docpsych

    Docpsych New Member

  15. Docpsych

    Docpsych New Member

    I asked my electrician to install an SAE J1772 240 volt outlet in my garage for my new Clarity. Should it be 30, 40 or 50 amps?
    Honda says 30 but others say go with 50 Amps cause you never know what you may need in the future??.
  16. Docpsych

    Docpsych New Member

    Is your juicebox your J1772 port?
  17. K8QM

    K8QM Active Member

    I have 60 Amp service to my garage so I put in a 240V 50A breaker giving me a usable 40A for the future. The Clarity with draw about 30A from my EVSE.

    Johnhaydev likes this.
  18. Rob_v1

    Rob_v1 Member

    Circuit breaker size is based on load, not on wire capacity. Using the next size up rule, you'll have a 40-amp breaker as the largest safe size. Swap the breaker for a larger one if the load changes with a new charger, assuming your wiring will support it. National Electrical Code (NEC) Article 210.20(A) requires that the overcurrent protection (i.e., circuit breaker) serving a continuous load be rated for not less than 125% of the continuous load. Use the next larger CB, or 40 amps, in this situation.
    Edit: This assumes having an EVSE of 30 or 32 amps.
    Last edited: Apr 19, 2018
  19. bigbug

    bigbug Member

    I have the same problem charging in 2 of 3 charge point stations near my home. In another thread some users reported the same problem with charge point stations. Setting the break or closing the doors didn't help.

    Sent from my Moto G (5) Plus using Inside EVs mobile app
  20. JyChevyVolt

    JyChevyVolt Active Member

    Schedule charging off too?
  21. bigbug

    bigbug Member

    Yes it's off.

    Sent from my Moto G (5) Plus using Inside EVs mobile app

Share This Page