Bought my Clarity on March 29, 2018 from Honda of Illinois in Springfield, IL (first one sold in the city). Have never had an issue with the 120V charger. Hired an electrician and he installed a 240V plug and I purchased a $200+ charger thru Amazon. Had the same charging problem as described by Ms Farkas. Car would begin charging and all lights shown or blinked appropriately, both on the wall unit and at my car. Then after about 30 minutes, a “FAULT” light came on the wall unit part of my charger and the green “charging” light on my car had gone out but there was no charge when I turned on my car. I sent back one charger and the second charger did the same thing! The dealership where I bought my car doesn’t even have a 240 plug-in and just said it had to my my charger or my electrician. I drove to a St Louis dealer this morning, they plugged in my car with my charger and it charged perfectly in an hour and a half. They said it had to be the electricity in my home! I called my electric company and after they tested our circuitry, they searched the Internet and found your forum and sent me the link! I guess I have to go back to the dealer now??? I’ve now spent $1000 between my electrician and the charger cable and can’t get anybody to help me make it work!!, anybody know how to contact Honda corporate? Since the dealerships have turned me away thinking my problem is solved, I’m sure I’m not on anybody’s radar! Suggestions PLEASE!