I just had my Kona electric serviced by the dealer in Cyprus. I had to pay in total 140 euros (70 euros for the service/checks and 70 euros for the pollen filter) When i asked why this filter is so expensive, i was told that its a different one than the one used for the ICE models, and it costs 3 times the price. Does anybody know if it really is different? If yes, how much were you charged for that?
I asked my dealer to only do the minimum work required to sign off the book, which is in two places, service and body inspection. Even though the cabin filter was a "replacement" item they opted to leave it alone (at 12,000 km) and the price dropped by $90. At least in NZ the only way to keep the 10-year battery warranty intact is to have the body inspection completed and signed off by a Hyundai dealer. The service itself could technically be done at any reputable shop with a rubber stamp.
I can attest the generic alternative is absolutely the correct size and is very similar to OEM quality. Don't pay 70 euros for the OEM filter again, that is way overpriced for a fairly unremarkable paper element. I paid $5.49 U$ from rockauto, I see they went up recently to $5.95 on their site.
As suggested before take it our and vacuum it remember it's only a cabin filter so it doesn't affect the running of the Kona