Cosmetic Insurence! BRG Mk4 owners, take heed...

Discussion in 'Cooper SE' started by Akanaten, May 19, 2022.

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  1. Well, just had the chance to claim on my 'cosmetic insurence'.
    Found a scratch on my drivers door the other day. Only about 1cm long, and only noticable when you get close... but its there!
    So the claim goes in, gets excepted, and I phone up. Now I live in Leeds (UK) They told me I had to go to York for the repair (26 miles away)? With it being BRG Mk4, they could'nt do any minor scratches at my home because nearly all the door would have to be resprayed to blend it in. A whole days process? When I asked if they were going to pay for a taxi back home or at least the rail fare, they said no. So I said York was out, and why isn't there anywhere in Leeds that can handle it? They said there would be and would transfer the claim back to Evans Hallshaw?? Evans Hallshaw?
    It looks as they are partnered to deal with any repairs (as far as Stratstone Mini seem to be) so I now await another repairer to get in touch. Probably Sheffield this time, or maybe Inverness. Haven't been to Scotland for awhile so that should be charging hell!
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