Clarity keeps forgetting settings

Discussion in 'Clarity' started by ken wells, Feb 23, 2019.

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  1. ken wells

    ken wells Member

    Twice now our one month old Clarity has changed from auto-lock when out of range back to manual lock mode and also no longer changing the seat position to the memorized setting upon entry. Has anyone else experienced similar memory/setting loss? Granted it's memory is better than mine at my age, but it's still annoying.
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  3. insightman

    insightman Well-Known Member

    Neither key fob changes the seat position? If one works and the other doesn't...
    You can press the button on the door to select a stored seat position, then get out and back into the car with the opposite numbered key fob to test each one.
    ken wells likes this.
  4. ken wells

    ken wells Member

    Great idea, I will try that.
  5. Groves Cooke

    Groves Cooke Active Member

    Happens a lot in my wife Jeep Grand Cherokee.
  6. The Gadgeteer

    The Gadgeteer Active Member

    Perhaps needs a new FOB battery?
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  8. ken wells

    ken wells Member

    That info shouldn't be stored in the fob.
  9. It is. There is a key #1 and key #2 that corresponds to the setting on the door.

    See page 170 in the owners manual.

    Sent from my SM-N960U using Inside EVs mobile app
  10. KentuckyKen

    KentuckyKen Well-Known Member

    I believe the seat position is stored in the car not the fob as can be proved by the fact that you can set the memory of the seat position without the fob and can call up either position without the fob. All the fob does is tell the car to select the first or second seat position in the car’s memory.
  11. Is it possible there’s a loose 12V battery connection? If the 12V disconnects from the car’s systems, all the settings get restored to defaults.

    Sent from my iPhone using Inside EVs
    AlanSqB likes this.
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  13. Melissa Dillon

    Melissa Dillon New Member

    We had a similar problem last month. Seat position memory was lost, and walk-away lock wouldn't work. Not sure what the dealer did, but it's fixed now. I looked at the receipt, but unfortunately, the dealership didn't document what they did (no surprise).

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