Charging Plug does not lock - No Fast Charge

Hi all,


My 2019 Kona EV has recently developed an issue where the locking mechanism on the charge port does not engage.


This does not seem to affect L1 or L2 charging.


However, I have tried multiple L3 charger stations and all have failed with an error reported from the car. I don't have the ability to see what that error is exactly, but what I have read is that if the charge receptacle does not lock, it will not start the charging cycle.


I can hear the locking mechanism trying to engage multiple times when a plug is inserted or when I unlock or re-lock the car.


Does anyone have any tips on fixing or further diagnosing this outside of the dealer (I'm out of warranty)?

Thanks

Chris

 

yes, I have tried supporting the plug. From what I have read the lock is not required for AC charging. Only DC.

 

thanks. I’ll talk to them. I believe when I had them look at the charging port because of a shorting connection on the ac adapter (which turned out to be a problem on my L2 charge plug) they said a charger assembly replacement was $1500+.

 

I just had this fixed last week at the Dealer in Nanaimo. They only had to fix the actuator, rather than replace the whole charge port.
Cost was $250 for the part and $350 for labour.