I bought Kia Niro EV 2020 love it. Purchased MUSTART Level 2 Portable EV Charger from Amazon Warehouse. First time using charger I monitored it while charged for 45 min. Kia Niro EV and MUSTART charger had no issues both charged happily. I unplugged at 45 min and the charger and charging port where melted. Shipping for the charger took 2 extra days with it moving to my local warehouse then back to original warehouse then back to mine. It was obvious its repackaged. I inspected the charger closer and the handle was cracked near the plug. Kia dealership charged me $18,700 for repairs because "Kia did not cover any of the parts or repair because you were not using a factory charger." Only factory charger i could find is level 1 that comes with Niro EV 120v 12amp max. I read in manual and it says that charger should not be used to charged to 100%. I purchased the charger from Amazon Warehouse directly no 3rd party. I worked with amazons insurance for a month only to be denied for same reason "because the product used was not a Kia Factory approved charger". I'm posting because "not a Kia Factory approved charger" seems to be a poor reason for sending a damaged charger.