My 2020 Kona Ultimate had the "wheel of fortune" sound from the traction motor. After dealing with the delays and a conversation with Hyundai America, they just sent me a letter stating they will be sending me an offer to buyback the vehicle. Strange because they have supposedly fixed the car but it did take them 29 days! Maybe they are being proactive knowing that the problem will most likely come back well within the 10y/100k mile warranty. Anyhow, from what I understand the buyback includes all costs to purchase the car, any repairs, and any rental fees while being repaired...with a deduction for mileage. Does anyone know the rate for the mileage deduction? Is it so many cents per mile? Or maybe how fast mileage has accumulated? Any insight is appreciated. Not sure how this process works so I might be asking for more advice as it moves along. Thanks.
I went a full year with KIA dragging their feet over a similar repair. Hyundai has neither parts, staff nor inclination to fix this. Take the money.
No doubt the miles deduction is to discount the payback amount by what use you’ve had out of the car.
