Bluelink remote HVAC start

I drive a Kona electric in Spain and I use the remote HVAC start basically every day because in temperatures at 30⁰C plus it's a godsend to get into a pre-chilled car. The app always works but with a minor quirk. I send the HVAC start command and after about a minute it ALWAYS comes back and reports that HVAC has failed to start. But if you then request a status update it will show 99 times out of a 100 that the HVAC has indeed started and, sure enough, when I get back to the car it is lovely and cool. But mostly, after getting the HVAC fail response, I just resend the HVAC start command again. Why? Because it almost immediately responds with a HVAC start success message and this is actually quicker than doing the status update to check. So it always seems to work ok for me, but with the quirks as described. Hope this helps. BTW, I thought a new Blue Link app was due out soon?

 

When you get the success response have you done a status update request?
If so, what does it show?

 

It's intermittent for me, even though I get a success message back after a remote start via the app. Mostly it works.

 

This is probably a stupid question but are your climate preferences set up properly? Blue Link hardly ever works for me. The timeouts are so frequent I could manually turn the climate on go inside and come back out in less time.

 

Great. Figured, but at least you can rule that out.

 

Has anyone else failed to get a Bluelink Monthly Health Report for the past two months? It's been very regular for two years but now... nothing.

 

I haven't received the monthly reports for Sept or October

 

Got my Oct one just the other day. I don't really pay much attention to them, and not sure how good all the info is. Does it make sense that my Regenerated Power is 79% of my Total Power Consumption?

 

I sent an email to Bluelink support. I'll see if they respond.

 

Do you only drive downhill?

 

Did you check your junk mail folder?

 

The notifications come via email but the reports themselves are archived on Bluelink itself. I've received neither for two months.

 

Not sure when you got your Kona. Is your subscription still valid?

 

I haven't passed either 3 or 5 years (can't remember which applies) so it's still active.