Another Check Electric Vehicle System Problem - Cant Charge

That's pretty much how they operate with these EVs. The techs on site can't really do much. They have to run a general troubleshooting, pull any codes, and send it off to Kia. Kia then responds a week or so later with steps on what to perform...the tech does it, sends off a report, and another week goes by for a response. And back and forth until, hopefully, they fix the problem. It takes a LONG time to get these cars fixed unless it's something basic, routine, or involves a "regular" part of the car.

My dealer is actually pretty responsive (via text, calling is next to impossible), and all the delays seemed to be on Kia's end, it was always "we're still waiting for Kia to respond with the next step."

 

This sounds a lot like what my Raleigh Kia dealer did, when my 22 Niro EV had a "low 12v battery" (or similar) error back in early May. I made an appointment, saying my 12v battery was low, and could they replace it. Waited all afternoon. They said they needed more time, so I came back next week and they gave me a loaner car. They kept it SIX WEEKS!! I called them each week, asking for an update. They said they were running diagnostics by Kia Corporate. Had to remove entire dashboard several times. At end of six weeks, they called and said "we replaced your 12v battery" and that fixed the problem (until my other problem arose 3 weeks ago - but that's another thread.) Decided to file for NC Lemon Law, since the car's been in different Kia dealership repair shops for more than 50 days in the past year.

 

I can feel you because it happened with me as well.

 

Lemon Law?

 

This, OP. Kia service on these cars is a nightmare. Mine was in the shop for months because I didn’t act and get rid of the car when I had the chance. Kia will happily let you wait forever. Just get rid of it and buy something better, preferably NOT a Kia.

I had to sue kia to get them to fix my car because they screwed me around and ran out my warranty. Although it’s fixed, for now, owning these cars long term is a losing proposition. Run.

 

I'd second this. I used to really like our 2022 Niro -- I still do when it's working, but in the last two months we've started having intermittent issues with Level 3 charging (the car failing to start a charging session) and with the auxiliary (12 V) battery dying. The dealer has been unable to find any fault with the 12 V battery and when we started having intermittent problems with high speed charging I asked the dealer if the car does any kind of logging when it fails to start a charging session. The dealer claims that there are no codes set or any other diagnostics when this happens.

As a software developer I'm gobsmacked -- how did that even get past design review. Right now we've got a car that I no longer trust for trips beyond one charge and no confidence that the problem can be worked on in any kind of expeditious manner.

 

On DC charging the vendor should be able to access connection logs. Of course they'd have to be cooperative. Our's are here but it's a small country and there would hell to pay if they didn't visibly assist EV owners.

As for the 12V battery, get a BM2 voltage logger.