Nope, I checked that and it already has Notifications toggled to Allowed (I don't have a "show notifications" setting). And under Settings/Notifications I already have HondaLink turned on.
HondaLink App Update
- Thread starter vicw
- Start date
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Texas22Step
Well-Known Member
Same for me - already turned "on" in both locations and still no notification when charging is complete with new version of HondaLink app. But, I did toggle these settings this time and will let everybody know if that makes any difference.
MNSteve
Well-Known Member
Sorry; can't resist: Fix by switching to Apple.
Seriously, I've been away from the forum for a while and when I read this thread I made a mental note to watch for the notification of charge ending, which I just received. I'm not positive that everyone who is reporting the problem is running the Android version, but it is working normally for me in the Apple world.
David in TN
Well-Known Member
David in TN
Well-Known Member
Just received a new Terms & Conditions notice when opening my degraded app. Took at least 20 minutes to read through the whole thing mainly because the font size was excessive in the app interface. Anyone notice any changes in the text that might indicate future degradation in what Honda provides via Hondalink? Likely was there before, but the line about the Hondalink service not being a contractual requirement agreed upon at the purchase of the vehicle but rather a bonus feature that Honda might discontinue in the future seemed enlightening. There also seemed to be language in there that Honda might outsource or open up management of the service to a provider of your choosing, like Honda would authorize companies A, B and C to provide the service and you could choose to enter into a contract with one of those (but maybe I read that wrong). I can't find these T&Cs on the interweb to further parse.
I also noticed the usual language about manipulation of the app that has been what has limited me from partaking in the doctored APK file that allows an older version to continue running on Android 5.1.
I also noticed the usual language about manipulation of the app that has been what has limited me from partaking in the doctored APK file that allows an older version to continue running on Android 5.1.
vicw
Active Member
The Notifications have become sporadic on my Android mobiles since the last update. (Yes, I have the Notification permissions enabled on both of them)
We have a Pixel 2 & a Pixel 2XL phone, both on Android 9 with the latest security updates. After the last two charge completions, HL generated a Notification on only one of the devices on one of the two charge completions, and that one was delayed by over an hour.
I believe the Notifications had been reliable and more timely on earlier HL versions, but I hadn't been tracking them closely, since I use the "Last Updated Time" on HL to capture the time that charging completed, in order to calculate the overall charge rate, after the fact.
We have a Pixel 2 & a Pixel 2XL phone, both on Android 9 with the latest security updates. After the last two charge completions, HL generated a Notification on only one of the devices on one of the two charge completions, and that one was delayed by over an hour.
I believe the Notifications had been reliable and more timely on earlier HL versions, but I hadn't been tracking them closely, since I use the "Last Updated Time" on HL to capture the time that charging completed, in order to calculate the overall charge rate, after the fact.
MPower
Well-Known Member
My mistake. The notifications must have been coming when I had "Do Not Disturb" activated or the phone was burried in my handbag where I couldn't hear it. This evening it was clear as a bell.
cafr11901
New Member
As suggested I contacted Honda support through the support link in the app. An auto generated email was received on April 6.
On April 25 I received a phone message to call them back reference the case number. The 800 number I called went directly to the guy who had called me earlier. I left him a message and he called back within a couple hours. He stated they saw some "strange errors" with my account and asked for a little extra information and my login credentials (security risk much??).
On April 30 he again left a message stating he was logged into my account on an Android device and could see everything on his app. If I could not, call them back. I logged in and all was fixed.
Took a long time, but in the end fixed without much effort on my part.
On April 25 I received a phone message to call them back reference the case number. The 800 number I called went directly to the guy who had called me earlier. I left him a message and he called back within a couple hours. He stated they saw some "strange errors" with my account and asked for a little extra information and my login credentials (security risk much??).
On April 30 he again left a message stating he was logged into my account on an Android device and could see everything on his app. If I could not, call them back. I logged in and all was fixed.
Took a long time, but in the end fixed without much effort on my part.
Richard_arch74
Active Member
Glad for you that they finally figured out your issues. Yes, kind of scary that they have to have your user ID and password to "see" your app information. Between Google, Amazon, Facebook, etc. and now Honda's third party companies we have increased our potential to get hacked and little to no privacy anymore.
Sent from my SM-G955U using Inside EVs mobile app
vicw
Active Member
I had the same experience when I called them last year. Seems unusual that they needed that info. I changed my password right after the transaction was completed.
Domenick
Well-Known Member
Hey all. We received a letter from American Honda Motor Co's legal representatives stating the Forum was in violation of copyright infringement because of the links to its HondaLink app they were not directly from Honda. They've asked that we delete the links and suggested that we delete the entire thread.
So, I've deleted the links to the app from 3rd party sources. I think deleting the entire thread would be throwing the baby out with the bath water, so I hope the action we've taken will be sufficient as I believe it puts us back in compliance with the Digital Millennium Copyright Act of 1998 (DMCA). To ensure that the thread can continue, please do not upload files that contain the "HondaLink App" intellectual property from sites other than Honda.
Thank you very much for your cooperation.
So, I've deleted the links to the app from 3rd party sources. I think deleting the entire thread would be throwing the baby out with the bath water, so I hope the action we've taken will be sufficient as I believe it puts us back in compliance with the Digital Millennium Copyright Act of 1998 (DMCA). To ensure that the thread can continue, please do not upload files that contain the "HondaLink App" intellectual property from sites other than Honda.
Thank you very much for your cooperation.
Honda reads this forum?
Hey Honda, how about answering some of our questions?
Hey Honda, how about answering some of our questions?
Domenick
Well-Known Member
JJim, I believe I've taken all the steps needed to be in compliance so no need to delete your posts.
Domenick
Well-Known Member
Unfortunately, the letter came from a law firm and not Honda directly, because I would have made this point in my response.
Thank you