HondaLink App “real-time” charging info

ZedFez

ZedFez

Member
If this has been addressed before please disregard, but having only owned the car for 2 days, I’ve been frustrated by the HondaLink app’s inability to give me “real-time” charging information. Have tried numerous actions on the app such as: Swipe-down refreshing (the information disappears, then re-appears having not changed), shutting down and restarting the app has not worked, etc... THIS IS WHAT WORKED: The app seems to default to the “Dashboard” page. From there select “Vehicle” on the bottom, Select “Find My Car,” (the app will initially give you the last known location of your Clarity). Ignore that and select “Locate Vehicle.” It often takes about a minute, but this consistently refreshes the Dashboard charging info for the current time.
 
I can imagine uncommon situations where this would be important to me (so I understand some of this frustration). Mostly, I figure watched water never boils. In the morning I have a fully charged car.
 
This has been addressed in another thread. Remember, the car communicates by cellular data to and from Honda’s server and Honda pays for this bandwidth while providing it to us for free. So to save bandwidth and therefore money, Honda has it update only periodically. It has been noted that it updates at 15% SOC intervals. So you will see 100, 85, 70, 55, 40, 25, and 10% but not any update in between. It also updates at startup and shutdown. You can see this by the time given “as of”.
 
KentuckyKen said:
This has been addressed in another thread. Remember, the car communicates by cellular data to and from Honda’s server and Honda pays for this bandwidth while providing it to us for free. So to save bandwidth and therefore money, Honda has it update only periodically. It has been noted that it updates at 15% SOC intervals. So you will see 100, 85, 70, 55, 40, 25, and 10% but not any update in between. It also updates at startup and shutdown. You can see this by the time given “as of”.
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Thanks for the explaination. Good to know the app is not malfunctioning. Makes sense!
 
KentuckyKen said:
This has been addressed in another thread. Remember, the car communicates by cellular data to and from Honda’s server and Honda pays for this bandwidth while providing it to us for free. So to save bandwidth and therefore money, Honda has it update only periodically. It has been noted that it updates at 15% SOC intervals. So you will see 100, 85, 70, 55, 40, 25, and 10% but not any update in between. It also updates at startup and shutdown. You can see this by the time given “as of”.
Click to expand...
You can calculate current SOC by looking at the time stamp and adding 4miles/hour at 120v and 22 miles/hour at 240v. For example, if it says 40% SOC, 25 miles of range, 20 minutes ago, you know you probably now have 32 miles if you’re plugged into 240v. If you’re plugged into 120v, close the app and go back to sleep. It charges slower on 120v if you’re constantly checking it.
 
kcsunshine said:
Is this free forever or a limited time and then for a fee?
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Well, there is no official Honda communication that says it’s not and no mention of a subscription needed after a certian amount of time. So it looks like it came with the car at purchase in perpetuity.
So if Honda does try to start charging us, I would think we’d have a pretty good case for a class action lawsuit. (But I’m not a lawyer and don’t even play one in TV.)
 
You can easily cheat the system by either stopping and restarting charging, or set up a charging schedule and reverse it right away. By doing you will receive the latest update of your Clarity.
 
Oh... update for the % charged. I was thinking you were talking about a service update to fix something. Yeah, now that I know how the system works... its all good.
 
You can also use the 'Find My Car'. This will also update your status, albeit, this might take a couple of minutes before you see the refreshed info.
 
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