Domenick
Well-Known Member
The Bolt EV has been the subject of two recalls affecting the 2017-2019 model years (thread for first recall, thread for 2nd recall).
Now, after at least one recent battery fire in a 2020 model year Bolt EV, the company has decided to replace battery modules in all the packs of all model years, including in the Bolt EUV.
GM is asking owners to take the following steps until the new remedy has been performed:
1. Set your vehicle to a 90 percent state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019-2022 model year) mode. Instructions on how to do this are available in the video below. If you are unable to successfully make these changes, or do not feel comfortable making these changes, GM is asking you to visit your dealer to have these adjustments completed.
2. Charge your vehicle more frequently and avoid depleting your battery below approximately 70 miles (113 kilometers) of remaining range, where possible.
3. Park your vehicle outside immediately after charging and do not leave your vehicle charging indoors overnight.
Previously, there had been buyback accommodations made for some owners and I expect this will likely continue to be the case. Those are initiated by calling the Chevy Bolt EV concierge line 1-833-EVCHEVY (1-800-382-4389). You can also call the concierge lines for any other questions or concerns specific to the Chevy Bolt EV and EUV.
Now, after at least one recent battery fire in a 2020 model year Bolt EV, the company has decided to replace battery modules in all the packs of all model years, including in the Bolt EUV.
GM is asking owners to take the following steps until the new remedy has been performed:
1. Set your vehicle to a 90 percent state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019-2022 model year) mode. Instructions on how to do this are available in the video below. If you are unable to successfully make these changes, or do not feel comfortable making these changes, GM is asking you to visit your dealer to have these adjustments completed.
2. Charge your vehicle more frequently and avoid depleting your battery below approximately 70 miles (113 kilometers) of remaining range, where possible.
3. Park your vehicle outside immediately after charging and do not leave your vehicle charging indoors overnight.
Previously, there had been buyback accommodations made for some owners and I expect this will likely continue to be the case. Those are initiated by calling the Chevy Bolt EV concierge line 1-833-EVCHEVY (1-800-382-4389). You can also call the concierge lines for any other questions or concerns specific to the Chevy Bolt EV and EUV.