Battery replacements are starting

Discussion in 'Hyundai Kona Electric' started by gonfunko, Jun 23, 2021.

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  1. JedK

    JedK Member

    I have been trying to get a battery for like two months now. This Thursday, I have to bring the car into my local dealer not for a new battery, but to have the car inspected to see if I actually need a battery. I don't see how it's possible that I don't as I have a 2019 model that I bought in June. There are seven recalls on the car in all. The dealer, for some reason is stalling on the recalls.
    The car is a lease with less than a year left on it. (June 2022). I called Hyundai America to see if I could just return the car early, and lease a new Hyundai electric vehicle. They aren't keen on that idea.
     
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  3. Where are you located? I had recall 200 done in June and they told me I was not eligible for a new battery. I went back twice to challenge this and same thing. A week ago they called me and told me to bring the car in for recall 200. I explained that I already had it done but they told me to get it done again. After I brought the car in this time they told me I was eligible for a new battery and that they ordered it. Estimated delivery 2 to 3 months. Go figure.
     
    DelRider and navguy12 like this.
  4. NRH

    NRH Active Member

    I had my pre-order battery inspection appointment on Aug 7th. Called yesterday to check on the battery, and no word yet. The service manager told me on Aug 7th that "you are 100% getting a new battery". I guess I'm in no hurry, because free battery, but I would like to be done with this. Taking up too much psychic space.
     
    DelRider likes this.
  5. Deborah Wassel

    Deborah Wassel New Member

    I just got my 2019 Ultimate back with a brand new battery. I initiated a buyback in June but I must have been just slightly too late because they rejected the buyback due to a remedy being available. After a few angry phone calls to follow up, they scheduled me with a local dealership. I think the failed buyback is perhaps why I was able to get in for an appointment this early.

    Not every dealership can do the replacement, which is a little irritating. They also kept my car for six weeks waiting for the battery to arrive (I got a loaner in the meantime). The actual replacement was done in about 3 hours.

    Hopefully this is the end of the problems with this car!
     
    navguy12 likes this.
  6. KonaScot

    KonaScot Active Member

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  8. Devhead

    Devhead Member

    I got my 2019 Kona back today with a new battery pack, fully charged up too. The dealer kept the car for 28 days. While waiting for them to wash the car I noticed 5 older packs sitting in their shipping cages. It looks like this dealer (San Diego KM) is able to get the job done. They also installed a rubberized protective shield on the 110v charge cable that came with car and I think they tightened the screws on the back hatch latch since it seemed to close properly with little effort. Hopefully my days of having the utility battery drain on me are over.
     
    arhnold, navguy12, Jennifer and 2 others like this.

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