I’m not in the US but our smart charger at home is 240V single phase 32A and it charges the car from 10% to 100% in around 4.5 hours. The tyre phase public chargers here are usually rated around 22kW, but obviously the Mini can’t accept that so it’s limited to 10kW. I have only used one of these once using the type 2 cable which came with the car and it charged much slower than it does at home for some reason. I got a message saying it was charging at reduced power. I don’t know if it’s the cable which isn’t suitable to charge at a three phase AC EVSE or if it was a dodgy public charger. It’s not happened since but that may be because I usually charge on a 50kW DC charger or on my home EVSE. I’ve never tried another 22kW three phase public charger.
Good luck with it, I hope you get your issue resolved.