Service Action - Software Update Required?

  • Thread starter Thread starter methorian
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methorian

methorian

Well-Known Member
Anyone have info on a Service Action/Software Update on their SE?

I've got a '23 SE I purchased in July of '22 and the dealership just called to schedule a service visit to get some software updated due to a service bulletin.

Problem is, I live about 4 hours away from the dealership. There's no Mini dealerships close to me, and two about that distance away so I chose that one. I actually have had some other complaints I'd been ignoring because I'm not sure how in the heck I'd schedule things to be able to make it for an appointment. I knew this going into the purchase and hoping it doesn't bite me in the tail.
 
It’s the first I’ve heard of it. Maybe call them back and get more details of the TSB. It would be a real bummer for you to schedule it and drive four hours, only to find out that it was just a marketing ploy to get you in for an unneeded inspection (at extra cost). Mine is a '23 ordered in March, '22 and delivered last August.
 
Probably the 3G sunset update so your telematics will work properly. It does wipe out most of the basic coding as well.

I did mine back in December and insightman did his awhile back.

BMW i4/iX had the recall for acoustic pedestrian warning not working but I don't think it's for the MINI SE.
 
teslarati97 said:
Probably the 3G sunset update so your telematics will work properly. It does wipe out most of the basic coding as well.

I did mine back in December and insightman did his awhile back.
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My telematics/remote functions work fine and it's a 2023, so surely no 3G on-board?

I'll give them a ring back at some point to clarify.
 
methorian said:
My telematics/remote functions work fine and it's a 2023, so surely no 3G on-board?

I'll give them a ring back at some point to clarify.
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I think it's a 3G/4G combo, but they would like to disable the 3G for optimal performance - I think back in the day with the 2014 i3 they had a 2G sunset update.
 
I had a recent update on my 22. All my presets and many of the settings were gone. I thought those were backed up onto the key fob or something. At the very least they could have restored the settings somehow. It seems like there must be some leave of importance if they are calling you in for it. I’d call and ask.

Also it’s 2023. All cars should have OTA updates or they should compensate your time.
 
Quiet Mini said:
I had a recent update on my 22. All my presets and many of the settings were gone. I thought those were backed up onto the key fob or something.
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Just FYI for anyone else going in for service and worried about this: you can export/import driver profiles yourself with a USB stick.
 
Hmm...
Maybe OP can verify with their dealer this is what they're calling about?
RECORD_ID: 3718617
Bulletin Number: M840322
Replacement Service Bulletin Number: N/A
NHTSA Item Number: 10225134
Date Posted: 09-01-2022
Component Name: 353000 EQUIPMENT: ELECTRICAL
Make: MINI
Model: COOPER
Year: 2023
Date Added: 10-31-2022

Summary: Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US
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[source]
 
insightman said:
However, Bimmercode changes also go away and they can't be saved on a USB stick, right?
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That’s a completely different animal from driver profiles, and not something anyone should be expecting are backed up to the key fob or that the service department will be backing up and restoring for them.
 
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Puppethead said:
You also lose navigation destinations, preset stations, quick key settings. It wipes a lot of stuff.
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From the manual on driver profiles:

The settings, for instance for the following systems and functions, are stored in the active profile. The scope of storable settings depends on country and equipment.​
  • Unlocking and locking.
  • Lights.
  • Radio.
  • Instrument cluster.
  • Programmable memory buttons.
  • Volumes, sound.
  • Control Display.
  • Climate control.
  • Navigation.
  • Rearview camera.
  • Head-up Display.
  • MINI Driving Modes.
  • Intelligent Safety.
 
If these things can be backed up on a USB stick, it’s pretty poor customer service for the dealer not to do that, especially when you go in for something else and they just update it. I’ll remember that when the Mini survey comes in the email.
 
insightman said:
However, Bimmercode changes also go away and they can't be saved on a USB stick, right?
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Yes they go away. I had to recode AM radio and the disable seatbelt warnings so the climate controls stay on even after opening the door (no seatbelt accessory required).
 
Quiet Mini said:
I had a recent update on my 22. All my presets and many of the settings were gone. I thought those were backed up onto the key fob or something. At the very least they could have restored the settings somehow. It seems like there must be some leave of importance if they are calling you in for it. I’d call and ask.

Also it’s 2023. All cars should have OTA updates or they should compensate your time.
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Some manufactures are a bit wary on OTA for major updates or flashes. Fear of getting bricked. They want it done at the dealer with a power supply hooked up etc
 
I'd like to see the TSB before considering the update. I actually had Audi remove a service bulletin update on my R8 because it caused misfire problems that were not there before. I had a hell of a time proving it but when more complaints started being received, finally created a TSB to remove the previous update! Dealers are required to install safety recall actions but nothing requires you to install TSBs, you can always refuse it!

SameGuy said:
I forget, is there a way to email myself a text file of the BimmerCode changes?
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Yes there is. If the ECU settings are flashed/initialized (OBDEleven updates in my VW did not get initialized), you'll need to repeat the BimmerCode coding.

Cheers!
 
MRYFLYGUY said:
Yes there is. If the ECU settings are flashed/initialized (OBDEleven updates in my VW did not get initialized), you'll need to repeat the BimmerCode coding.
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Huh. I’m unable to find this. I see all my backups, but it’s my understanding that if the dealership flashes the VO with an update, these backups aren’t able to be applied and I’ll need to code manually again. I haven’t made any changes since August, and I’d like to know what I did so I can do the manual coding again if the dealership does wipe them all.
 
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