Reporting the results of our first service/problem with our 2018 Clarity, 1 year old, 6.5k miles:
As mentioned in thread last week, this fault popped up while driving: "Plug-in Power System Problem. Range Limited." Check engine and Power System icons were lit as well. OBDII read U0296. Dealer followed Honda instructions to replace battery charge control module, part # HP1C600-5WJ-A02, Charger, 1C999. Their notes say that after 2 test drives, error codes appeared again:
Something to watch for if any others of you have a power system problem pop up. This was all completed under warranty.
They were supposed to deal with the recall on EVTC (18-089) but the paperwork only says they fulfilled the other recall about replacing the warranty CD that comes with the car, 18-096. The service guy insists they did both and that the car has up to date software (and was rather dismissive/condescending about this). However, the paperwork makes no mention of the SBs, despite my giving him all the SB numbers shown in this forum. Also, this dealer (like many) has no EV chargers so they did not charge the car. Battery was down to a few miles, given the fault code. Irresopnsible of them to repair a charging system issue and then not be able to test the plug-in charging system. It's beyond annoying and something I put a complaint in about that they sell and service electric cars but have no chargers.
Thankfully, no hassles about them paying for car rental. The part came in the next day and the service was complete by early the 3rd day. I also had them do the A01 (oil change) and state inspection. Hopefully we won't have issues related to 18-089.
As mentioned in thread last week, this fault popped up while driving: "Plug-in Power System Problem. Range Limited." Check engine and Power System icons were lit as well. OBDII read U0296. Dealer followed Honda instructions to replace battery charge control module, part # HP1C600-5WJ-A02, Charger, 1C999. Their notes say that after 2 test drives, error codes appeared again:
Cause: WIRES BY C156 BROKEN. PART OF MAIN HARNESS ABOVE FUEL TANK COVER
Correction: REPAIR WIRES BY C156 AND APPLY RODENT TAPE
Correction: REPAIR WIRES BY C156 AND APPLY RODENT TAPE
Something to watch for if any others of you have a power system problem pop up. This was all completed under warranty.
They were supposed to deal with the recall on EVTC (18-089) but the paperwork only says they fulfilled the other recall about replacing the warranty CD that comes with the car, 18-096. The service guy insists they did both and that the car has up to date software (and was rather dismissive/condescending about this). However, the paperwork makes no mention of the SBs, despite my giving him all the SB numbers shown in this forum. Also, this dealer (like many) has no EV chargers so they did not charge the car. Battery was down to a few miles, given the fault code. Irresopnsible of them to repair a charging system issue and then not be able to test the plug-in charging system. It's beyond annoying and something I put a complaint in about that they sell and service electric cars but have no chargers.
Thankfully, no hassles about them paying for car rental. The part came in the next day and the service was complete by early the 3rd day. I also had them do the A01 (oil change) and state inspection. Hopefully we won't have issues related to 18-089.