Ionity Failed to make payment

  • Thread starter Thread starter rcnesneg
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rcnesneg

rcnesneg

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Has anyone else received an email request from Ionity to make a bank transfer to reconcile fees for charging from 6 months ago? They claim their system had issues but the whole thing seems super suspicious. Apparently there is no other way to reconcile except a bank transfer.
 
rcnesneg said:
Has anyone else received an email request from Ionity to make a bank transfer to reconcile fees for charging from 6 months ago? They claim their system had issues but the whole thing seems super suspicious. Apparently there is no other way to reconcile except a bank transfer.
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Even if you do have an Ionity account and the email really came from Ionity, a bank transfer request = red flag. Their system had issues, but it remembers how much you owe them? Did they tell you when and where the charging occurred? Did you charge there and then? How much do they want you to transfer?
 
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I contacted Ionity and they sent back the same copy-and-paste information that was in the first email. For what it's worth they never told me what I owe or what bank information to send it to, just that they will be asking for money.

The bank transfer is a major red flag... And not possible for some people or goes against policy.
 
Update - Ionity finally sent me payment information for the bank transfer for my $65 account balance. I went to my bank and attempted to start this transfer. However, Ionity's bank can't accept wire transfers of less than $1000. On top of that, even if they could, the wire transfer fees are $45 to send $65 worth of money, which is insane.

So... Ionity isn't set up to accept payment from international customers.
 
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