falsely high HV ranges

[ringf4g4plugin guy]

Kyle raised this question back in Jan, 2018.
Has it ever been resolved.
I just topped my fuel tank for the first time with 2.5 gals and the range came up over 700 miles.
Local dealers service center does not know how to fix it.

Bernie

 

[David A]

Has been addressed in another thread. Honda has a Service Bulletin out which addresses the issues.

https://insideevsforum.com/communit...fix-is-out-and-ready-for-dealer-install.2375/

 

[mcdull]

Has been addressed in another thread. Honda has a Service Bulletin out which addresses the issues.

https://insideevsforum.com/communit...fix-is-out-and-ready-for-dealer-install.2375/

I purchased the car on July 4th, shouldn't the update have already been applied?
Last week, it started showing 850+ miles on HV.

 

[LegoZ]

I purchased the car on July 4th, shouldn't the update have already been applied?
Last week, it started showing 850+ miles on HV.

Not if the dealer didn’t know about and apply the fix. Can you determine when your car was built?

 

[KentuckyKen]

Doesn’t matter what the build date is since no one has reported that their Clarity came with the update. Have your dealer install Service Bulletin 18-069 (J-20-18 for Canada) to fix the erroneously high HV range estimate. It probably won’t pull up on his computer by using your VIN. Have them search by the SB #. It’s for all VINs.