Dealer offering service on my

[Fastnf]

I received the following email from the dealer regarding service on my lightning:

Hi

This is xxxxxx from xxxxxx Ford. I'm reaching out because it looks like your F-150 is due for the Ford EcoBoost Fuel Induction Service, which we recommend you have done at every other oil change to help maintain peak performance.

The service removes carbon deposits and contaminants from key engine components like the fuel injectors, intake valves, throttle body, and intake manifold.

Our expert technicians are ready to perform this service and get your EcoBoost engine running like new again!

When would you like to come in ?

Warm regards

I Sent the following response:

Dear:

Thank you for your concern about the service on my F150 Lightning. However it does not have fuel injection, it does not use fuel, nor does it have oil changes because it does not have an internal combustion engine, either diesel or gasoline. Therefore it does not have carbon deposit or other engine contaminants. It also does not have fuel injectors, valves, throttle body or an intake manifold. Your technicians would be unable to keep my EcoBoost Engine running like new because my F150 does not have an engine it has electric motors and batteries.

Sincerely


Retired Professional Mechanical Engineer
Member of Society of Automotive Engineer,
and American Society of Mechanical Engineers

I received this reply


Hi ,

Thanks for your detailed info on the F150 Lightning. Apologies for the oversight. I've forwarded your comments to our Service Manager. Have a great day!


Hope fully someone at the dealer will actually read and understand that these generic service offerings do not apply to EVs and will address EV service as it should be .

 

[insightman]

I received the following email from the dealer regarding service on my lightning:

Hi

This is xxxxxx from xxxxxx Ford. I'm reaching out because it looks like your F-150 is due for the Ford EcoBoost Fuel Induction Service, which we recommend you have done at every other oil change to help maintain peak performance.

The service removes carbon deposits and contaminants from key engine components like the fuel injectors, intake valves, throttle body, and intake manifold.

Our expert technicians are ready to perform this service and get your EcoBoost engine running like new again!

When would you like to come in ?

Warm regards

I Sent the following response:

Dear:

Thank you for your concern about the service on my F150 Lightning. However it does not have fuel injection, it does not use fuel, nor does it have oil changes because it does not have an internal combustion engine, either diesel or gasoline. Therefore it does not have carbon deposit or other engine contaminants. It also does not have fuel injectors, valves, throttle body or an intake manifold. Your technicians would be unable to keep my EcoBoost Engine running like new because my F150 does not have an engine it has electric motors and batteries.

Sincerely


Retired Professional Mechanical Engineer
Member of Society of Automotive Engineer,
and American Society of Mechanical Engineers

I received this reply


Hi ,

Thanks for your detailed info on the F150 Lightning. Apologies for the oversight. I've forwarded your comments to our Service Manager. Have a great day!


Hope fully someone at the dealer will actually read and understand that these generic service offerings do not apply to EVs and will address EV service as it should be .

A couple of years ago, my MINI dealer got wise and stopped sending notices to get the oil in my MINI Electric changed.

 

[andyG59]

Fun emails from dealerships that put vehicle owners on the wrong mailing list. A few years ago I got the same for our Smart ED and Mach E. When the blue Smart was still in the lease period, I also got emails from the same Mercedes dealer used car department offering cash for our then leased vehicle (our salesperson laughed when I told her). Somehow Ford also put me on their employee merch email list.

 

[Bruce M.]

Car dealers do so much dumb s*** on auto-pilot. Last month I got two texts from the sales manager at the dealer where I bought my car saying that since I bought it there and bring it there for service, would I like to sell it back to them? He apparently hadn't noticed that I hadn't had the car in to his service dept. for more than three years because for that time I've literally been 2,600 miles and an ocean away.