DCFC chargers that work with 2019 Kona

electriceddy

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Because of the incompatibility of some DCFC chargers with Kona I am starting this thread to show which ones actually work .
Start with this one that is worthy of the Kona accreditation badge :
https://www.plugshare.com/location/16045
The machine is made by EFA Model# EVQC45dual and supplies 50kW @ a cost of $.35/kWh and an additional $.75 parking fee.
Close to Harbor and downtown:)
More to come soon (I hope)
Konan the Explorer if you have successfully charged at Buckley Bay 22kW DCFC with Kona please add this to the list of accredited chargers
 
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Campbell River Community Centre https://www.plugshare.com/location/152798 also works for me, I have used it twice and no issues either time. You do need a greenlots app here now to activate, that changed just recently
It looks like the same machine as 147203 Nanaimo (Terra 53CJ) but I know it was installed in phase 2 (BC Hydro) 2017? or later. So it appears that there is hope that firmware can repair the earlier installed models.
BTW nice color red (if that is yours in the pictures)
 
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https://www.plugshare.com/location/152799 worked flawlessly until it was rebranded to Greenlots. Today it quit with a comm error after 12 minutes.
Thanks for that, please contact :
https://ev.bchydro.com/Account/Login?ReturnUrl=/
helpline, as this problem is severely limiting our ability for longer distance travel.
As I suspect it will be B.C. wide.:(
Note: this was also a phase 1 install
Just curious, what SOC did you start and what SOC when it cut out and if possible the kW rate?
 
So at the Super Store in Nanaimo BC I couldn't get it to charge I called BC Hydro and they said that they will send a crew out to repair it. I think it has something to do with the change over from Green Lots to BC Hydro because: I had to go into the "Green Lots" app and scanned the base code then try it once and it locked it out then I rescanned the barcode a second time and it started again and it started running
 
So at the Super Store in Nanaimo BC I couldn't get it to charge I called BC Hydro and they said that they will send a crew out to repair it. I think it has something to do with the change over from Green Lots to BC Hydro because: I had to go into the "Green Lots" app and scanned the base code then try it once and it locked it out then I rescanned the barcode a second time and it started again and it started running
Happened with me using Greenlots rfid card(no phone) as described in the B.C.Hydro thread (15 times - on the 5th or 6th it charged for about 15 minutes. Was not a problem unlocking the machine, it is to do with com from the car ie: shifting charging rates caused shutdown the one almost successful time.
https://insideevsforum.com/community/index.php?threads/bc-hydro-stations.5252/page-2#post-59517
Anyway hopefully we get a hit on WORKING L3s on this thread soon.
 
Happened with me using Greenlots rfid card(no phone) as described in the B.C.Hydro thread (15 times - on the 5th or 6th it charged for about 15 minutes. Was not a problem unlocking the machine, it is to do with com from the car ie: shifting charging rates caused shutdown the one almost successful time.
https://insideevsforum.com/community/index.php?threads/bc-hydro-stations.5252/page-2#post-59517
Anyway hopefully we get a hit on WORKING L3s on this thread soon.
It worked for me for about fifteen minutes then crashed then I tried another six times and have up. Went shopping and came out and there was a BC Hydro worker there so I had a long talk with him and apparently it's a software problem that he hopes gets fixed within a week . It's an "ABB" problem the other manufactures have no problem .
 
It worked for me for about fifteen minutes then crashed then I tried another six times and have up. Went shopping and came out and there was a BC Hydro worker there so I had a long talk with him and apparently it's a software problem that he hopes gets fixed within a week . It's an "ABB" problem the other manufactures have no problem .
This would great news if ABB still support this model with upgrades, let us keep our fingers crossed as the way it is now does't inspire a lot of confidence.
 
I just got a call from BC Hydro and ABB has just rolled out a new software update for there fast charger in Nanaimo so this charger will now work for our Hyundai Kona's
 
I tried out the Level 3 charger in my hometown (Vernon— 50kW) to test it for myself and the group. The charger worked well— it took me from approximately 115km range up to 80% SOC in 53 minutes. Greenlots email says I received 31.504kW (not a 50kWh rate).

The most significant issue I found with my local charger is access. I tried to charge yesterday but there was a fully charged vehicle locked on. I was going to charge at 7am but the Greenlots app told me to stay in bed as someone else was already charging. When I pulled in this afternoon, someone else was charging with the Chademo line— I was able to hook on with the DCCombo line and start charging once they finished. Before I finished charging, however, another EV was waiting impatiently. The owner— a new owner— told me EV etiquette says I should disconnect at the 30 minute mark. Physics, I informed her, states the battery is happiest when charged to 80% SOC. Anyways, I successfully completed the charge to verify for myself and the group that this charger is working well— it is. The most important take away impression I had, however, is that BC needs more Level 3 chargers before I will feel comfortable taking my EV to the coast or Island without plenty of buffer time in the middle.

I wouldn’t want to pull into Merritt or Coquihalla Summit this weekend looking for a quick charge— both chargers currently show as off-line on Greenlots. Ditto for Abbotsford.

I hope this post is helpful for the group. If there is in practice a 30 minute charging etiquette in place, please let me know (I didn’t find it on Google) :)

Regards,

BC Doc
 
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I tried out the Level 3 charger in my hometown (Vernon— 50kW) to test it for myself and the group. The charger worked well— it took me from approximately 115km range up to 80% SOC in 53 minutes. Greenlots email says I received 31.504kW (not a 50kWh rate).

The most significant issue I found with my local charger is access. I tried to charge yesterday but there was a fully charged vehicle locked on. I was going to charge at 7am but the Greenlots app told me to stay in bed as someone else was already charging. When I pulled in this afternoon, someone else was charging with the Chademo line— I was able to hook on with the DCCombo line and start charging once they finished. Before I finished charging, however, another EV was waiting impatiently. The owner— a new owner— told me EV etiquette says I should disconnect at the 30 minute mark. Physics, I informed her, states the battery is happiest when charged to 80% SOC. Anyways, I successfully completed the charge to verify for myself and the group that this charger is working well— it is. The most important take away impression I had, however, is that BC needs more Level 3 chargers before I will feel comfortable taking my EV to the coast or Island without plenty of buffer time in the middle.

I wouldn’t want to pull into Merritt or Coquihalla Summit this weekend looking for a quick charge— both chargers currently show as off-line on Greenlots. Ditto for Abbotsford.

I hope this post is helpful for the group. If there is in practice a 30 minute charging etiquette in place, please let me know (I didn’t find it on Google) :)

Regards,

BC Doc
There is no 30 minute etiquette at all.
 
My understanding is that the etiquette requires freeing up the charger at 80%, though I'm sure most of us would take into consideration that others are waiting. More chargers are on the way, but until we get multiple stations at the same location the problem of access is only going to get worse.
 
I tried out the Level 3 charger in my hometown (Vernon— 50kW) to test it for myself and the group. The charger worked well— it took me from approximately 115km range up to 80% SOC in 53 minutes. Greenlots email says I received 31.504kW (not a 50kWh rate).

The most significant issue I found with my local charger is access. I tried to charge yesterday but there was a fully charged vehicle locked on. I was going to charge at 7am but the Greenlots app told me to stay in bed as someone else was already charging. When I pulled in this afternoon, someone else was charging with the Chademo line— I was able to hook on with the DCCombo line and start charging once they finished. Before I finished charging, however, another EV was waiting impatiently. The owner— a new owner— told me EV etiquette says I should disconnect at the 30 minute mark. Physics, I informed her, states the battery is happiest when charged to 80% SOC. Anyways, I successfully completed the charge to verify for myself and the group that this charger is working well— it is. The most important take away impression I had, however, is that BC needs more Level 3 chargers before I will feel comfortable taking my EV to the coast or Island without plenty of buffer time in the middle.

I wouldn’t want to pull into Merritt or Coquihalla Summit this weekend looking for a quick charge— both chargers currently show as off-line on Greenlots. Ditto for Abbotsford.

I hope this post is helpful for the group. If there is in practice a 30 minute charging etiquette in place, please let me know (I didn’t find it on Google) :)

Regards,

BC Doc
Thanks for that report, it definitely is the same ABB Terra 53cj model that has plagued the Island with various faults.
I assume it's this one judging by the check in:
https://www.plugshare.com/location/95070
Looks like the installer actually thought about this one, as the cords come out facing the vehicles with the machine face facing left, instead of the installs I've seen where the cords come out the right side with the screen facing the vehicle. Tends to limit the length and cause cord tangles.
Do you mind if I ask if you used a phone to start charging or an RFID card? As the latest problem I encountered w/Greenlots seems to be RFID related.
 
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