DC Charging stopped, EV Fault Message, Now won't AC Charge either

  • Thread starter Thread starter LBS
  • Start date Start date
  • Replies Replies 27
  • Views Views 4K
You're not confusing reports of common 12V battery "failures" with the traction battery, which have overall been reliable once past the folded-anode debacle? Posters are often not specific about that important detail. I've only heard of a handful of reports with the issue you're having.
If your dealer can't get their act together I'd do the trade in.
 
Update for posterity if nothing else, I guess...

Dealership took a month to "try things" despite me telling them/showing them the pretty crystal clear info of a 30 second scan showing the detailed results of the battery being bad according to the car itself and their own parametres regarding the Trouble Code displayed. After their initial mucking about with the charging port (which did nothing as I knew it would, but merely resulted in the port socket not being able to lock in a cable anymore, which they will now also have to repair) they informed me that there were multiple other cars with a similar issue ahead of me, so it would take awhile to have a Hyundai Rep get to it.

One week. Two weeks. "It will be another week". Three weeks. "Oh, I meant another two weeks, not one week, sorry."
One month. "Yes, it's the battery."

When asked how long to repair: "Oh. Well. Anywhere from 2 months to 10 months. We had one wait for 10 months. Maybe you're interested in a trade in?"

So now I can't decide whether this is all worth it anymore. I had been vaguely worried about the GRU failures, but thought they had at least sorted the battery issues by the 2022 model year. That's the only reason I considered buying the thing.

Does it make sense to wait potentially almost a year, to get a new battery? Especially now knowing that the new battery will only have the remainder of the existing warranty period, and not another 8 years, which totally freaks me out! I've seen posts by owners with multiple new replacement batteries still failing.

:Unhappy mumbling and grumbling emoji:

Do they have a compelling trade-in offer for a new or pre-owned EV?
 
Yes, I remember that thread. All can say is that Hyundai shipped about 330,000 1st-gen Konas globally and I don't see many reports of traction battery problems any more. There are still plenty concerning the BSC1 blue coolant affecting examples made prior to Oct 2021.
 
Yes, I remember that thread. All can say is that Hyundai shipped about 330,000 1st-gen Konas globally and I don't see many reports of traction battery problems any more. There are still plenty concerning the BSC1 blue coolant affecting examples made prior to Oct 2021.

I had forgotten about that little potential Cracker Jack Prize submerged down there amongst the others, too.
I can't remember off hand, but although mine is a 2022 MY, I seem to recall being intrigued that it showed an absurdly early 2021 actual build date somewhere in the paperwork. It may very well be earlier than October, but maybe I'm clutching my pearls too tightly lol.
Hmmm. Food for thought.
 
Do they have a compelling trade-in offer for a new or pre-owned EV?
Huh! Apologies; somehow I had missed your question, and it only appeared *now* (Monday Sep 1st, at 9 am) in my gmail thread reply alerts!
The Dealer guy's mention of a trade to a new car was noted by me but not initially considered, so I didn't follow up with any further info regarding such, at the time. It also wasn't any specific offering of used versus new or even an EV for that matter, so I took it just as a vague kind of generic car seller's counter to a customer squawking about an unpleasant lengthy repair delay issue.

So in short, no compelling offer was made. Considering I don't want to spend any more money if I don't have to, and I had already spent nearly a year researching and waiting until I found the best example of the car I did want, I'm unlikely to get another example of this same vehicle unless it is absolutely perfect in all the ways mine was plus a brand new battery, and no extra cost etc., so I cannot imagine that being possible. A new Kona EV where I am is nearly double the cost I paid for mine.
 
I don't want to jinx myself; but tentative happy chirping from me.
Just got back from the Dealer in my freshly replaced brand new battery Kona, and sitting down with a cuppa and a scone.:) Based on the month long initial diagnostic fuss, I was imagining a sordid and lengthy drawn out scenario, full of generic car dealer weaseling and hands up excuses. To their full credit, they loaned me a brand new less than 3,000 km courtesy car. (Elantra, which I discovered is almost 60 centimetres longer than the Kona, lol) Boy was I surprised to get the call this afternoon to come pick up my repaired car already!

No paperwork involved, they just handed me the keys, and I was on my way. I did enquire whether it was a new versus "refurbished" job, and for what it's worth, they swore it is brand new. Also I'm looking at it hopefully, that I can be spared a nasty surprise of the dreaded crystalized coolant clogging sludge up or whatever it is, based on the system getting a full flush and being replaced with new stuff, as an incidental bonus effect of the battery replacement.

Thanks to all for the commiserations. *knock on wood*
 
I don't want to jinx myself; but tentative happy chirping from me.
Just got back from the Dealer in my freshly replaced brand new battery Kona, and sitting down with a cuppa and a scone.:) Based on the month long initial diagnostic fuss, I was imagining a sordid and lengthy drawn out scenario, full of generic car dealer weaseling and hands up excuses. To their full credit, they loaned me a brand new less than 3,000 km courtesy car. (Elantra, which I discovered is almost 60 centimetres longer than the Kona, lol) Boy was I surprised to get the call this afternoon to come pick up my repaired car already!

No paperwork involved, they just handed me the keys, and I was on my way. I did enquire whether it was a new versus "refurbished" job, and for what it's worth, they swore it is brand new. Also I'm looking at it hopefully, that I can be spared a nasty surprise of the dreaded crystalized coolant clogging sludge up or whatever it is, based on the system getting a full flush and being replaced with new stuff, as an incidental bonus effect of the battery replacement.

Thanks to all for the commiserations. *knock on wood*

That's great they replaced the battery very quickly. Mine was completed a few days ago but that was not as expensive as yours :) It was just replaced water pump and quite bit labor for multiple flush across the system.

it's funny that my loaner was a 2025 Elantra and yes it is ridiculously long car.
 
  • Like
Reactions: LBS
Back
Top