Here is my dealer's answer
Hello,
I took the time to review the information you sent me and as I noticed, your charging time is not enough to fully charge your electric battery.
In cold weather, before a battery can be recharged, it must first be heated by the charge you provide and it is only once the battery temperature reaches a temperature acceptable to the vehicle's computer that the vehicle begins to charge the electric battery.
A normal charge that would take 2.5 hours can take 220 volts in a hot temperature may take more than 6 hours to charge in cold temperatures or more.
The principle of the vehicle is like that of your cell: leave it plugged in and it will decide when the charge will be over.
If you remove the car from charging after 1 hour and 13 minutes, you probably didn't charge the battery at all, you just heated the battery to prepare it for charging.
I have included 2 pages of your owner's manual for you to consult.
So that you can believe what I am explaining to you, when the temperature warms up, you will see that the charging time changes, which will confirm what I am explaining to you.
Thank you and hope it will help you better understand how this new technology works
Director / Manager
HONDA
Montreal (Quebec)
Hello,
I took the time to review the information you sent me and as I noticed, your charging time is not enough to fully charge your electric battery.
In cold weather, before a battery can be recharged, it must first be heated by the charge you provide and it is only once the battery temperature reaches a temperature acceptable to the vehicle's computer that the vehicle begins to charge the electric battery.
A normal charge that would take 2.5 hours can take 220 volts in a hot temperature may take more than 6 hours to charge in cold temperatures or more.
The principle of the vehicle is like that of your cell: leave it plugged in and it will decide when the charge will be over.
If you remove the car from charging after 1 hour and 13 minutes, you probably didn't charge the battery at all, you just heated the battery to prepare it for charging.
I have included 2 pages of your owner's manual for you to consult.
So that you can believe what I am explaining to you, when the temperature warms up, you will see that the charging time changes, which will confirm what I am explaining to you.
Thank you and hope it will help you better understand how this new technology works
Director / Manager
HONDA
Montreal (Quebec)