Charging problem

  • Thread starter Thread starter Brigitte
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Brigitte

New Member
Here is my dealer's answer

Hello,

I took the time to review the information you sent me and as I noticed, your charging time is not enough to fully charge your electric battery.

In cold weather, before a battery can be recharged, it must first be heated by the charge you provide and it is only once the battery temperature reaches a temperature acceptable to the vehicle's computer that the vehicle begins to charge the electric battery.

A normal charge that would take 2.5 hours can take 220 volts in a hot temperature may take more than 6 hours to charge in cold temperatures or more.

The principle of the vehicle is like that of your cell: leave it plugged in and it will decide when the charge will be over.

If you remove the car from charging after 1 hour and 13 minutes, you probably didn't charge the battery at all, you just heated the battery to prepare it for charging.

I have included 2 pages of your owner's manual for you to consult.

So that you can believe what I am explaining to you, when the temperature warms up, you will see that the charging time changes, which will confirm what I am explaining to you.

Thank you and hope it will help you better understand how this new technology works

Director / Manager

HONDA

Montreal (Quebec)
 
This explanation makes sense to me.

Batteries don't like temperatures below 0C, and hate temperatures below 0F.

Some of us were surprised when we had our first winter: There are others that researched and 'knew' about this before purchase. The happiest EV owners live in warm climates.

Is there a question in your post?
 
This explanation
I started my third year with my Clarity but a vehicle loader problem now prevents me from charging it properly.

The first two years all recharges were below 3.5 hrs so it is not normal that in the third year recharges will pass from 3 to >6 hrs and + what do you think?
makes sense to me.

Batteries don't like temperatures below 0C, and hate temperatures below 0F.

Some of us were surprised when we had our first winter: There are others that researched and 'knew' about this before purchase. The happiest EV owners live in warm climates.

Is there a question in your post?
 
It is very peculiar that a dealer would just send you such a letter. Have you been having a charging problem that you’d like to share with us?
 
I continue to read and enjoy your posts. Even the ones about one of your other vehicles.

It isn’t necessary for you to relay posts from those I choose to ignore.
I chose to relay this time because it answered your question and no one else did.
 
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