So what should ask to make sure that they will do the appropriate service and not some ´inspection’ bs?
thanks
For appropriate service you should ask them to remove and lubricate the caliper pins to ensure proper operation, and to break the pads loose from the calipers to make sure they are not rusted in place, and obviously to make sure they’re not worn.
As for your “clean the brakes” request, that frankly is not considered by most shops to be “appropriate service.” So I think you should remove the word “clean” from this discussion, as no mechanic will know what this means in your mind, and you’re setting yourself up for disappointment.
However, if you also want them to “remove the rust” from the metal parts of the brakes during their brake service, then that’s what you should ask for, and then have a detailed discussion with service advisor about their intended process because, to be blunt, this is an odd request that most service departments don’t hear often.
“Cleaning” in my interpretation is to use soap and water like a car wash, which will do nothing to remove rust, and is also a very odd request for a service department to hear.
Just make sure you’re clear in what you are asking for, use your fingers to physically point at your area of concern on your car, and then the service department will comply for a price. More than anything else this is more a question of clear communication and pointing at the parts of the car to express your concerns with whoever is managing the repair.