wireless charging

I just bought the 2022 Kona Electric 2022 and the wireless charger is not charging. The orange light is not going on. I have the Samsung Galaxy S9 Plus. I saw another post on this forum and the person said to go into: /User Settings/Convenience/Wireless Charging... I do not see anywhere in...

I need your knowledge for my survey! Comfort Charging Survey (https://goo.gl/forms/MAFodndOpAT0gehB3) There, I said it, no sugarcoating it. As annoying as some of us (me including) might find surveys sometimes, they are important for going forward and developing improvements for our future...