customer service experience

Consumer Reports' recent reporting of the Kona Electric's customer satisfaction/reliability ratings saddened me because I believe the responsible issues are more Hyundai's than the Electric's. So much so that I've written an article explaining why...

Good afternoon Tesla enthusiasts! My name is Janis Zieds and I am currently doing my thesis assignment for HU University of Applied Sciences Utrecht in The Netherlands on “How the car manufacturer, Tesla, can improve its online customer service experience?”...

Good afternoon Tesla enthusiasts! My name is Janis Zieds and I am currently doing my thesis assignment for HU University of Applied Sciences Utrecht in The Netherlands on “How the car manufacturer, Tesla, can improve its online customer service experience?”...