Sent this in to firstname.lastname@example.org also: I just received an error in the Kia Access app for my 2016 Kia Soul EV that I need to activate UVO service. I called and they stated since this model uses a 3g modem they "can" (will) not reactivate the service. This results in no way to precondition the car and the key fob does not offer a remote conditioning button, no way to start or stop charge remotely or verify the car is charging remotely, among other things. I’d like to work with you guys to start getting this out there there are some other reports here: https://www.mykiasoulev.com/forum/viewtopic.php?f=6&t=1283&p=11826&hilit=uvo#p11826 No one informed me that I was going to lose this functionality when I bought the car CPO two years ago. I also never received any emails stating this would occur prior to my warranty expiring or the service terminating. They evidently use Verizon 3g and they state that Verizon is shutting down their 3g network but that information was announced back in 2012 and the network originally was going to be shutdown in 2019. So Kia built and sold the Soul EV KNOWING that the system would stop working in the near future without disclosing it to the customer.