Somethings humans do better

Discussion in 'Off Topic' started by bwilson4web, Dec 31, 2023.

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  1. bwilson4web

    bwilson4web Well-Known Member Subscriber

    So I wanted to add a Virtual Private Network (VPN) to improve my computer and iPhone security. I used their web page and entered the Citi credit card info:

    Transaction denied!

    Nothing like being a little paranoid and having that message show up right after entering the credit card. No 800 support number on the card but I was able to noodle it out of the credit card web page. Then the automated phone system "System unavailable" . . . wow, they hacked the phone answering system too!

    Long story short, I eventually reached a human and she told me they were down for maintenance. (... or did they hack the human too??) She didn't have an East European or Oriental accent.

    Bob Wilson
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  3. bwilson4web

    bwilson4web Well-Known Member Subscriber

    Apparently attempting to buy a VPN while the unannounced Citi maintenance affect my later retries. Citi support, a human, corrected the problem and I now have VPN enabled.

    Bob Wilson
  4. My accomplishment for 2023 has been:

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