Hello, same thing here. Impossible to start the remote heating with NissanConnect or to get the status of the car... Maybe it's not related, but the USB connection also stopped working at the same time. I can't connect my iPod, or iPhone (for music), no USB device detected anymore. I feel like they did an update recently that kind of screwed up things. Again, "maybe not related" but I can't reset my password on Nissan Owner Portal. lol I hope they still have competent staff to fix bugs... At least, I really enjoy driving the car.