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Infotainment Screen Freezes

Discussion in 'Hyundai Kona Electric' started by McHufe, Oct 20, 2021.

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  1. Oct 20, 2021 #1
    McHufe

    McHufe New Member

    My Infotainment Screen Freezes for some odd reason in my 2019 Hyundai Kona (Ireland). There is no pattern to it but most frequently happens when I start that car.

    Has anyone else experienced this issue?
     

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  2. Oct 20, 2021 #2
    apu

    apu Well-Known Member

    2023 Performance GV60 Manitoba
    This is not a commonly reported problem, sounds like it might be worth bringing up with your servicing dealer to investigate further.
     
  3. Oct 20, 2021 #3
    mikeselectricstuff

    mikeselectricstuff Active Member

    I've seen occasional reports of this, but only one-offs which recovered itself after a while
     
  4. Oct 21, 2021 #4
    McHufe

    McHufe New Member

    Thanks for the replies.

    I have brought it up with the dealer multiple times but they cant find anything wrong.

    I wonder does the whole system need to be replaced? I don't know is it just a small computer replacement or what!
     
  5. Oct 21, 2021 #5
    Joev

    Joev Active Member

    US, 2019 Kona Ultimate
    electriceddy and McHufe like this.

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  6. Oct 21, 2021 #6
    Tim94549

    Tim94549 Active Member

    Lafayette, Ca
    Can you elaborate? Maybe a screen shot also? How does it fix itself?
     
  7. Oct 24, 2021 #7
    McHufe

    McHufe New Member


    See video attached.

    it’s just resets itself after an unspecified period of time or when the car is parked for a while.
     

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  8. Oct 24, 2021 #8
    Tim94549

    Tim94549 Active Member

    Lafayette, Ca
    Interesting. Did you try that "RESET" mentioned above? Otherwise I'd just take it to the Service center. Should be under warranty.
     
  9. Oct 25, 2021 #9
    doggyworld

    doggyworld Active Member

    San Jose, CA
    I think I've had my infotainment reset a couple of times on me while driving my 2019. It was odd, but not reproducable nor frequent so I just let it go. It always comes back and nothing else seems to be affected though. Just a bit jarring if I have the navigation on.
     

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