I was told today because of recall 200, Hyundai wants buy back our cars

I suspect that the battery replacement is the only real thing now.

When Hyundai didn't have enough battery supply, their only tool to deal with U.S. owners who pressed a complaint was a buyback. Now it looks like they do have batteries, and that's way cheaper, so I suspect that is the only thing they will offer.

Since they started scheduling battery replacements, has anyone managed to initiate a buyback instead?

As I said above, if your battery is delayed and the dealer holds your car more than 30 days, and that triggers your state's lemon law, that's your opportunity to demand a buyback. Otherwise, I'd be surprised if they offer one.

I'm also surprised that the dealers are holding onto the cars. If they just called you when the battery was about to arrive, that wouldn't run the 30 day clock.

 

Yesterday I took my 2019 Kona SEL to the dealer for recall 200 and was told I don't need a new battery. They changed the max charge to 100%. I'm in the US.

 

Got an appointment to surrender my car this Wednesday. For those that have already done so, I assume the only thing I'll need to bring along with the car is the title and both sets of keys? I also assume I'll be taking the plates and returning them to the the DMV myself?

 

That's what the agent wanted from me, but it may differ from state to state. Best to ask the agent what they need when you arrange the appointment.

 

That seems to be the usual process, based on what I had to do in MA. Sign over the title, deliver
as many working keys/fobs as you have, throw any removed original parts/accessories back
in. Keep your own registration, as it constitutes proof of *prior* ownership to your insurance
company when they go to update your policy. In my case I took the plates and transferred them
to the new car via the dealership; there's a somewhat limited timeframe you can do that in.

_H*

 

I'm also in NJ with a 2019 Ultimate and was denied on June 23 (I initiated the buyback on 6/7). I hope you get an offer but don't be surprised if they reject you.

 

Lucky. I started the process 13 weeks ago on 4/20 and finally received and sent back my signed offer on 7/1. I have yet to receive a call to coordinate drop off of my vehicle and receipt of my check. I emailed yesterday afternoon for an update and am still awaiting a response. I have to make another payment on the car this week if it doesn't get turned in by then.

Can you clarify who contacted you to coordinate the drop-off? Was it Hyundai, the dealership, or Sedgwick?

 

Well, it's a done deal. Surrendered my car this morning. Sad to see it go :-(

Here was my timeline:

May 12: Opened ticket with Hyundai to request buyback
May 19: Initial contact from my case manager
May 20: Uploaded proof of Campaign P29 completion
May 21: Case transferred to he Buyback Administration (Sedgewick)
May 26: Sedgewick requested (and I sent) the following:

1. A legible copy of your sales contract and purchase agreement.
2. A legible copy of the current vehicle registration and title (front and back).
3. Legible copies of any related incidental damages/expenses, including reasonable repair, towing, and rental car costs actually incurred by you directly related to the issue for which we are repurchasing this vehicle.

June 22: Received buyback offer with dollar amount. Signed and returned
June 23: Received Release form. Signed, notarized and returned
July 15: Scheduled appt. with Sedgewick to surrender car at my local Hyundai dealership
July 21: Surrendered car

While at the dealership, had a quick chat with the service manager to thank him for their services over the last two years. I was the first one at this dealership to have the motor replaced (due to the ticking noise) and he's done a few more since. He also mentioned that they've already replaced a couple of batteries, and that he was the first and probably still only dealer in CT with the proper equipment to do the battery replacement. Good to know they are on top of things in case I go with another Hyundai.

 

Mine was replaced Monday in Palm Springs. Uneventful....except service rep said new battery would be fully charged and it only had 40%. Had to cancel my immediate trip to L A for 4 hours.

 

Is the buy back moot, once they replace the battery? That Ioniq 5 looks awful nice!

 

I believe buybacks are no longer an option. Ioniq 5 is at the top of my list. Just hope the prices will be competitive.

 

Ioniq 6??

 

https://www.hyundaiusa.com/us/en/vehicles/2022-ioniq-5

 

https://www.motor1.com/photo/4854817/hyundai-prophecy/ IONIQ 6

https://www.motor1.com/photo/4854756/hyundai-prophecy-concept/

 

I may have missed an explanation elsewhere but can you tell us how they decided you don't need a battery replacement?

 

My battery was replaced July 19th in 8 hrs.
2 weeks earlier when corporate returned my call, I asked Corp guy a question merely about the buyout issue & he immediately said he'd open a case for me on my 2019! So, I have no idea what to expect?

 

Apparently people aren't happy with Sedgwick in some other contexts, notably workmens
comp for Amazon warehouse workers:
https://www.bostonglobe.com/2021/07/24/business/insult-injury-working-an-amazon-warehouse-is-dangerous-its-also-first-many-problems-facing-injured-workers/
"... one of the more difficult third-party administrators in Massachusetts."

No wonder their handling of the Kona situation seems so balky..

_H*