I was told today because of recall 200, Hyundai wants buy back our cars

Just saw on another topic that a US Kona owner’s buyback request was rejected. I just initiated my buyback; hope this is not their new response. Maybe too many folks are requesting buybacks and they were hoping for sheep.

 

It's possible that there are date-limited cars eligible for the buybacks. 2019s seem to be covered some 2020s do not. That might be the "rejection" you're hearing about?

 

Where did you see this? I just searched the entire forum and found nothing. Is it a different site?

 

Now I can’t find it.It was definitely this site. I am not on any other forum. I looked everywhere. When I find it I will post it.

 

Were you able to trade in your Kona? I am considering the Y but Tesla informed me that they cannot take my Kona EV as a trade in because of the battery recall. Which means, my Kona has 0 value as a trade in.

I am interested in the Y because of its greater mileage per charge, quick charge and Tesla's universe of charging stations. We could even get it charged in Forks, Washington! There are no charging stations for the Kona anywhere on the Washington peninsula beyond Port Angeles.

I would appreciate the phone number for Hyundai US so I can determine if Hyundai will buy back my vehicle. My local dealership is asking for photos of my vehicle before they'll tell me how much they'll offer me. How do I know how much the price is reduced due to the recall?

 

An adapter comes with the model Y. You don't need to install a new charger.

 

A buyback and a trade- in are two very different things. The recall is immaterial to buyback value and catastrophic to trade-in value.

 

Tesla would not accept it as trade due to open recall. That's why I'm going with the buyback. Carvana offered $20300 or so..

 

Thank you. They just opened a case for me. Now I just wait.

 

I'm in a similar situation - purchased in Oregon, because they weren't sold in Washington at the time, licensed in Washington.

 

I'm a bit frustrated with the lack of information on what Hyundai is going to be doing in the USA. They haven't formally said they were planning on buying back our cars or replacing the batteries. I'd just like to know one way or the other of what they want us to do.

Does anyone know if legally, they can actually keep our cars at 80% forever without any other type of resolution?

 

I'm looking at the gray version for my Seattle life. Let us know how you enjoy it!

 

The answer is they want you to just quietly go away. But if you really want a resolution you should call them and start a file. As far as I can tell there's nothing stopping them from stringing this along for ages - except for owners putting up a fuss.

 

They could make this their official stance, but they would be opening themselves up to class action litigation. I think the last thing they want is a bunch of lawyers involved. Not to mention this has to be hurting sales of Kona EVs and could likely impact the Ioniq 5. Their silence is a bit frustrating - I do sometimes wonder if there will even be a 2022 Kona EV in the states. They said its coming, but they cancelled this model entirely in South Korea and their US website still says the 2022 is coming Spring 2021 which is over in 13 days. It could be like the current Kia Soul EV that never materialized even though we were all told it was coming to the states.

 

I just filed a complain with the NHTSA. I don't think Hyundai will be able to hide for long.

 

Exactly! If the NHTSA gets a few thousand complaints they will come down on Hyundai like a ton of bricks. The recall was considered to be serious by the NHTSA. When I spoke with them they indicated they would absolutely be contacting Hyundai to follow up on the delay. They agreed that no follow-up from Hyundai 11 weeks after sending out recall letters (at that time) was too long for a fire hazard involving batteries. The more people that file complaints, the better the chances that Hyundai will be forced to respond.

 

I am a big believer in filing NHTSA complaints. It'll take maybe five minutes; start here.

I filed a complaint about the three times my Kona EV autonomously locked the brakes unnecessarily, almost causing one accident. I filed a complaint about my 12v battery repeatedly going dead, figuring that even if the NHTSA didn't consider that "safety related," it might add to Hyundai's statistics and get their attention.

In this case, Hyundai has probably already convinced the NHTSA that they are acting sufficiently to mitigate the hazard by the 80% charge limit and by commencing buybacks. But it might still mess up their statistics.

 

Just filed a complaint. Thanks for the info.

 

Done. Took 3 minutes. All you need is your VIN

 

6/7: Received an email from 1 of the 4 people at Sedgewick that I have spoken with over the last month that they were delayed due to having to get the "repair orders" on my Kona from Hyundai (first time anyone has mentioned this). I am guessing they meant the from the dealership?? In any case, they said we should hear something by the end of the week as far as their offer. We shall see.