Frustration with Service Center after recall update

electriceddy · Nov 28, 2020

Ed Zwieback said: ↑

The Hyundai Dashboard (web) shows a "Service Campaign Alert" for my Kona-EV. The "Vehicle Health" shows the same message. The "Open Campaigns" pages shows "no open". The "Closed campaigns" shows "Recall 196 done on 11/23/20.

I do have paperwork saying the recall work was performed.

But I am curious if there is any record of the "Recall 196 work being done" marked on the car? Like a sticker under the hood or a update number change on the dash screen somewhere ?
Click to expand...

Nothing yet has been provided to see what newer version of the software to control the BMS can be "visualized" other than the dealers records (and of course your paperwork saying a fix was applied). I agree the newer version should be accessible to view in the format of a new sticker, possibly beside the existing one on the rear of the pack to provide clarity.

KiwiME · Nov 28, 2020

VW apply stickers in the area of the spare tire to indicate what campaigns have been applied.

greinstein · Nov 29, 2020

Check at
https://autoservice.hyundaiusa.com/CampaignHome/

Both of the recalls (May and Nov) were done and the page shows no outstanding.

Log in / Register

Frustration with Service Center after recall update

electriceddy Moderator Staff Member

KiwiME Well-Known Member

greinstein New Member

Share This Page