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Charging history disappeared

Discussion in 'Cooper SE' started by AndysComputer, Mar 25, 2023.

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  1. Mar 25, 2023 #1
    AndysComputer

    AndysComputer Well-Known Member

    Plano, TX
    So we’ve had the Mini for about 16 months, and the app used to have a spreadsheet download of charging history. That seems to have gone, when I go to the history page now it only shows this month and days I have no history as today is my activation date. Huh?!?!
    Anyone else fund their history has gone?
     

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  2. Mar 26, 2023 #2
    chrunck

    chrunck Well-Known Member

    Albuquerque, NM
    My history is still there going back to December 2021 when I picked it up, and it lets me download an excel file if I click share. Very strange that yours disappeared.
     
  3. Mar 26, 2023 #3
    Hutch

    Hutch Active Member

    Mine as done the same thing twice now.
     
  4. Mar 26, 2023 #4
    revorg

    revorg Well-Known Member

    My history shows everything since I started using the app. There is a "delete charging session" at the bottom of every session report. Don't hit that by accident.
     
  5. Mar 26, 2023 #5
    insightman

    insightman Well-Known Member Subscriber

    Ann Arbor
    Since getting my SE in August 2020, I've never bothered to look at the charging history on my Android phone until just now. I see only March, 2023.
     

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  6. Mar 26, 2023 #6
    revorg

    revorg Well-Known Member

    At the upper left of your March history, you should see a "<FEB". This should allow you to see the previous months.
     
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  7. Mar 26, 2023 #7
    insightman

    insightman Well-Known Member Subscriber

    Ann Arbor
    Thanks! I now see I can go back to October 2021, but not all the way to August 2020.
     
  8. Mar 26, 2023 #8
    AndysComputer

    AndysComputer Well-Known Member

    Plano, TX
    Mine used to be there as I enabled it from the beginning. Now it says I have no charging sessions even for this month and there is a button to Enable Charging History. I clicked on that and when I come back the button is still there even though it flashed
    Charging History Enabled whenever I go to the page.
    I also notice that this is a new version of the app with a more stylish cord looking swoosh across the screen so it looks like it forgot/lost this info as part of the update.
     
  9. Mar 26, 2023 #9
    Puppethead

    Puppethead Well-Known Member

    Twin Cities, MN
    I'm running the newest version and my charge history goes back to July 2021, which must be when the newer app was released and added charging history.

    There was a change to the charging history according to the release notes.


    miniapp330.jpeg
     

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  10. Mar 27, 2023 #10
    Jim In Tucson

    Jim In Tucson Well-Known Member

    My iPhone updated to ver 3.3.0 on 3/17, and I can access charge history back to July 2021. It appears that I can only export one month of data at a time, however.


    Sent from my iPhone using Inside EVs
     
  11. Mar 29, 2023 #11
    AndysComputer

    AndysComputer Well-Known Member

    Plano, TX
    And it’s suddenly back…
    The “enable charging history” button has gone, and I have data for this month, and going back to Dec 2021 when we got it.
    I had previously even quit and restarted the app to no avail so obviously something screwy on Mini’s end…
     

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