Battery replacements are starting

Discussion in 'Hyundai Kona Electric' started by gonfunko, Jun 23, 2021.

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  1. navguy12

    navguy12 Well-Known Member

    Some random internet guys observation: gonna need a large heater to make any appreciable difference to the temperature of your cold soaked battery due to the mass involved. Would be interested to find out what they install if they say yes…
     
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  3. MikeP

    MikeP New Member

    Later year model Kona’s have a battery warmer option that operates at varying capacities based on battery temp and whether or not the vehicle is plugged in when not in use. It uses appx 2kwh of energy as far as I understand. It’s my hope that it would be a simple install, given the invasive battery replacement which needs to happen. Perhaps the existing wiring harness won’t support it though.


    Sent from my iPhone using Inside EVs
     
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  4. navguy12

    navguy12 Well-Known Member

    Based only on how my buddies experience has been with Chevy/GM and his 2017 (?) Bolt: if you want a battery warmer in your Kona, you’ll have to buy a new Kona. YMMV.
     
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  5. Still no sign of battery heater on US website
    Would have to import from Canada;)
     
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  6. Update on the original post: dealer called today and let me know they have the replacement battery on hand. Scheduled to bring my Kona in on Monday morning and they said it should be ready by Tuesday, and they'll be giving me a loaner. Will update again once I've got a new battery!
     
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  8. Dropped off the Kona this morning. There was another blue Ultimate (I think?) there for a battery swap as well, and the folks at the dealer said they anticipated that they'd be doing quite a few more. They gave me a loaner Santa Fe and said it should be all swapped and ready to go tomorrow afternoon/evening. Will update again when I've got it back with a fresh battery!
     
  9. KonaScot

    KonaScot Active Member

    Today I take our 2020 in for the battery replacement. Dealer says 4 hours and, since it's an hour each way for us, we'll wait and have a lunch. Fingers crossed nothing gets complicated/wrong.
     
  10. KonaScot

    KonaScot Active Member

    We’ll, that was a bust. Person I talked to for setting up the appt back in June, and assured me battery would be in the shop and ready for us, was all wrong. And they confirmed it yesterday, too. Now waiting on a loaner, as the service dept scrambles. I think the schedulers for the dealership had all wrong info on the 200 recall. Not happy here, but not much to do but to get it done. Probably a ICE rental for us, I wish we had electric. Maybe we’ll get the car back in August.
     
  11. Ugh. WTF?!
     
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  13. KonaScot

    KonaScot Active Member

    Told today that a car, left 6/23/21, is still waiting for a battery to be delivered to the dealer.
     
  14. Can you refresh me? Are these cars bricked from the BMS update?
     
  15. Tim94549

    Tim94549 Active Member

    OK, had an interesting experience THIS MORNING when I dropped off my 2020 Ultimate for a separate Service appt for a BLUELINK Issue. The Service advisor went thru the whole RECALL 200 thing with me and told me explicitly that "you will be getting a new battery, which will take 1 day to complete." I told him that I had some concern about eligibility based on the HYUNDAI RECALL LETTER that I got just 3 days ago - where they changed the verbiage to "the battery will be INSPECTED, and replaced IF NECESSARY" ... He calmed my fears and told me without a doubt it would be replaced and they (HYUNDAI Battery Place) are actively building & rolling out the replacements .. My specific RECALL at his shop would be changed to RECALL 200X when MY battery is available -- which he gave me the impression is like in a month. This was great news. My Build date is mid-September 2019 for my 2020. A brand new battery after almost 2 years? Great. Being able to charge to 100% occasionally - SUPER.
     
  16. KonaScot

    KonaScot Active Member

    No indication that it was bricked. Probably functional (like mine) but dealer prefers that car be left and loaner/rental car taken for indefinite duration. No loaner/rental available for us so we kept the car. We would have left it to save the hour trip each way if they had a loaner/rental car for us. From what the service person said, they are trying to have Hyundai supply loaners specifically dedicated to battery replacement people, even before other ICE warranty work loaners, and otherwise prioritizing the battery replacement. I would have hoped that corporate would have done this planning a month or two ago.....but the dealer is pressuring them.
     
  17. KonaScot

    KonaScot Active Member

    Don't count your chickens right yet, Tim. I hope you're right BUT I was told today (2020 Ultimate) that Hyundai had to approve a new battery OR some other fix, probably in the next day or so, after the dealer submitted my info today. It may take a day or two for the approval....one way or the other...to be made. I have NO assurance of a new battery at this point, same year, same model as you, based on what the dealer told me this afternoon.
     
  18. This is my experience as well, despite what they promise what they deliver can be completely unexpected. When my dealer buggered up the motor wiring harness connector during my motor swap fiasco he originally said Hyundai approved the expensive harness replacement and then there was talk about only approving grafting in a new connector. I honestly was not that crazy about getting non oem cut and crimps on a new car that seems uber sensitive to sensor voltage variations but whatever it was their dime. It was funny however to point out that their non negotiable standard for such a repair (particularly if I was paying) was replacement of the entire harness. They replaced the entire harness.
     
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  19. And I've got my car back! Picked it up this morning (dealer called yesterday to say they'd need a bit longer). They were nice enough to wash it and charge it up fully, to 332 miles on the GOM, so it seems this didn't involve a GOM data reset. I've attached pics of the old and new battery stickers and the work order FWIW.
    IMG_2776.jpeg IMG_2781.jpeg IMG_2783.jpeg IMG_2784.jpeg
     
  20. Ed C

    Ed C Active Member

    If you don't mind me asking gonfunko, where is the battery sticker located? I can't seem to find it on mine.

    Second, where is your dealer at? I also live in So Cal, and prefer to go to a dealer that has everything set up and ready to go.

    Thank you.
     
  21. It's on the bottom of the battery at the back of the car. The old one was on the driver's side and the new one is on the passenger side. I went to Tustin Hyundai in Orange County.
     
  22. Ed C

    Ed C Active Member

    Thanks gonfunko.

    I called my dealer, and he gave me their dealer's protocol for the battery swap. You need to drop off your car and the be left at the dealer, while the battery arrives. You cannot take the car home until they finish with the battery swap, if you are qualified for a battery swap. He says you will not be able to use the car for at least 2-3 weeks.

    I guess different dealers work differently.
     
  23. Yeah, that's what my dealer initially proposed too but they had no objection to me keeping the Kona until the battery actually arrived.
     

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