Any interest in joining a class action against arrogant Hyundai Canada?

One way would be to use an OBD2 adapter and app (carscanner, torque pro, etc.) and investigate what the real capacity is and how much buffer the battery has at 100% SoC.

 

While I agree with you the range does appear low and that you should certainly register your concern with your dealer I still believe that there's a strong chance that that range figure could reset if it's driven and given a chance to recalculate. While comparing to others gives a sense of what others are experiencing it's not necessarily a foolproof way to gauge things. I've seen lots of stories of people with ranges of 500-600km, something I have never experienced myself, but it doesn't mean that my car is a terrible failure. It just means it has different inputs and different results.

I sincerely hope your battery is not faulty but I don't think you'll know until you give it a chance to prove itself.

 

If it's displaying a warning then it almost certainly throwing a code. Your dealer in consultation with Hyundai Technical services should be able to determine the cause. Sometimes two things can malfunction at the same time. With respect, you seem to leap to conspiratorial theories rather quickly and without any basis in fact. I understand that your experience has been a stressful one but but I am pretty sure it's not because someone is out to defraud you.

 

I understand. Yes, you should certainly document your experience thoroughly. It's possible that they were simply trying to get you back into your car without delay since you have been so long without it.

 

Hi George, we are having the same issues as you and any further updates from Hyundai Canada? We are located like you in Ontario, Canada and our Winters get cold. With our new battery replacement for the recall R0183, we also noticed a significant range reduction up to 40% as we get around 285 km now. We had to fight to get our $250 for all the inconveniences since Hyundai Canada reduced our range by 80% remotely without our knowledge/permission. Our dealership can't help us and apparently they opened a case with Hyundai Canada but they haven't got back to us yet since they are assuming that our family or other Hyundai Canada owners will forget. They seem to be coordinating their efforts together to Delay, Deny and Deflect to assume their responsibilities from all these Kona EV lemons since we are getting the same error messages. We took photos of all the Kona EV error issues and from their diagnostics, they couldn't find anything while the proof shows the contrary. Transport Canada was no help to help/protect Canadian citizens and we would be interested to start an action like they did on South Korean if other Kona EV owners join us in solidarity!

 

Hi George, we are having the same issues as you and any further updates from Hyundai Canada? We are located like you in Ontario, Canada and our Winters get cold. With our new battery replacement for the recall R0183, we also noticed a significant range reduction up to 40% as we get around 285 km now. We had to fight to get our $250 for all the inconveniences since Hyundai Canada reduced our range by 80% remotely without our knowledge/permission. Our dealership can't help us and apparently they opened a case with Hyundai Canada but they haven't got back to us yet since they are assuming that our family or other Hyundai Canada owners will forget. They seem to be coordinating their efforts together to Delay, Deny and Deflect to assume their responsibilities from all these Kona EV lemons since we are getting the same error messages. We took photos of all the Kona EV error issues and from their diagnostics, they couldn't find anything while the proof shows the contrary. Transport Canada was no help to help/protect Canadian citizens and we would be interested to start an action like they did on South Korean if other Kona EV owners join us in solidarity!

 

Well, yeah. Our lawyers are as scary as your waterfowl.

 

Thanks George for the quick turnaround and we got our new battery replaced last Summer 2021. Unfortunately we couldn't get the serial number and compare when it was repaired in the dealership. We hope that they replaced it with a 64 kwh battery and not a lower standard one. We also hope that is it a new and not an old battery replaced and you can't verify it without affecting the warranty. We have noticed that there are a lot of other owners that are from the States with different Kona EV versions, different driving habits and in different locations (warmers climates vs colder climates) which needs to be factored in. In addition, one of our colleagues works for an automaker and he indicated that certain members on these types of forums are not actual Kona EV owners and are paid to dissuade people from putting negative comments regarding their products and/or pursuing forward with their actions. They are called paid social media influencers and write positive comments on the companies products and contradict any issues for example. Any further updates on your end from your dealership and Hyundai Canada? Any resolution and did you get your vehicle back or pursuing the buy back? Keep us posted!

 

Is buy back even an option in Canada? If yes, I would happily return my car if I could avoid any additional depreciation and just have the remainder of my loan disappear; our 2021 has been at the dealership since early September.
Is there a point where the car must bought back, is it acceptable for the dealership to have the car for 6 months, 1 year, 5 years??