Any interest in joining a class action against arrogant Hyundai Canada?

Having Kona EV 2019. After two years 130,000 kms.

Our Kona EV is bricked since April, parked at the dealership waiting for the battery replacement. Asking both Hyundai Canada and the dealership about the timing I am told nobody knows. It could take months. Maybe next year.

Hyundai knows nothing about anything and needs to get in touch with the dealership to answer my questions. So the dealership needs to call Hyundai Canada.

Vicious circle.

Ridiculous.

People in the dealership are mostly nice and helpful but getting annoyed with the situation.

Every month we are driving a different ICE loaner. Collecting receipts, hoping to get reimbursement from Hyundai Canada but with their approach, I wonder.

Hearing the new batteries do not get a new warranty (160,000 kms / 8 yrs).
In our case, that would mean pretty much no warranty on the new battery.

Isn't it a time for us, polite & dumb Canadian consumers, to wake up and do something?

Somebody would like to join a class action against the arrogant Hyundai Canada?

In the meantime every month we will happily pay CAD 800 in the financing, CAD 300 in the insurance, CAD 500 - 600 in the gas for the ICE loaner, for a car we cannot use.

Our EV dream turned into an EV nightmare.

 

I am not surprised by your reply. It is normal human behavior to deal only with what bothers us and not our neighbors.

I guess I will be on my own.

Once we are having problems we should not be surprised if others do not care.

On the positive side - at least I got a reply. It is a success in a way.

 

That makes sense. That might be also a reason why Hyundai Canada behaves the way it behaves. They count on people not spending money on lawyers.

Anyway thanks for your reply and for being open.

 

I see the Canadian market as protecting and favoring the companies. Consumers do not have that much protection. As you mention your choice is limited to "going elsewhere".

You may be right in "... a class action suit (may not be) the answer". I am exploring that path at the moment.

I may also explore the path of negative publicity. I got in touch with CBC if they are interested in a real-life story about an EV and Hyundai Canada.

The only concrete action with which I have progressed a bit so far is discouraging other people from buying an EV from Hyundai. I think I have been successful with several guys.

 

You are right. Negative publicity should help.

Then there is the topic of Hyundai Canada not providing a new warranty on the replacement battery. In my opinion, the new warranty should start counting again from zero to 160,000 kms / 8 yrs. Not from the point at which the old battery was replaced.

The other thread "2021 Hyundai Kona may have same battery issues as 2019-2020 models" injects a suspicion whether the newly produced batteries are not going to fail in a similar way as the old ones. Having some level of fire risk. This is pure speculation based on the current non-transparent Hyundai Canada behavior and their unwillingness to provide a warranty on new batteries.

 

Long commute. Not able to buy a house for half a million in a city, so moved to a rural town where it is cheaper. Wanted to save on fuel by buying an EV. It was a mistake. I should have waited for five yrs or longer. EV in winter is kind of a disaster. Early adopter paying for his mistake to buy a faulty Kona EV as well as paying for the arrogance and ignorance from Hyundai Canada corporation when asking them to fix the EV problems.

 

Thanks for your comment. You may be right. It may be easier to do it on my own than to try to coordinate with others.

 

AB

 

Thanks for the comment. Your mentioned shortage could be a reason for the delay. Perhaps. If true, the next year might materialize.

Though difficult to imagine that the car would be waiting for one year or so for a battery replacement, being bricked (parked) at the dealership from April 2021 till let us say April 2022.

And my family happily paying for all the costs of financing, insurance, and gas for the ICE loaners.

No more EVs for me after this adventure. Back to ICE.

And no more cars from Hyundai ever.