Access to Tesla supercharger network

So I finally reached a customer service rep at Hyundai Tuesday. They looked into the so-called emails that are to be rolling out to get signed up for the FREE CCS to NACS adapters we've been promised (I have a new 2025 Kona Limited EV). She said that as of last week they began sending out the emails in batches. The batches of emails we should be receiving will continue till the 30th of May with no particular order in mind. She said all I can do is be patient and await the email in my email as I've set the email and messages in my MyHyundai.com site to be ON which is essential. So all I can do is wait.

 

I just received my email for a free adapter for my 2019 Kona. In the email all you have to do is confirm your address is correct. If it is not there is a link to My Hyundai where you can correct the shipping address. The offer is only valid for the email addressee. Kona Is still in the family so I will be getting it.

 

They sure are dragging their feet getting my email out. Sheeesh

 

Finally got mine as well.

 

Thanks to everyone for the updates. Great to hear that things are moving! I have a friend here in the SF Bay Area with an Ioniq 5 who just received an email as well (no adapter yet). With every report here on this forum, let's make sure we identify our location to see just where Hyundai/Kia are distributing these adapters.

 

When I spoke to Hyundai they told me they had till the end of May to get those emails out. So far I've NOT heard a peep. Figures I'm at the back of the line. I'm thinking however with my 2025 Kona EV Limited I should be able to pull right in for a charge on a Supercharger without the drama so many describe as not having their charge port in the right place to accommodate an easy pull in for the Tesla Superchargers. Front left ought to work out well I think.

 

I received mine today. My Kona is 2019 fwiw.


Sent from my iPhone using Inside EVs

 

I spoke to Hyundai yesterday, and they said they're doing them in batches. My email should go out next week. I'm in no rush as there are actually no Tesla Superchargers here, but the existing fast chargers will eventually convert to Tesla plugs, so I need the adaptor for when that happens.

 

Has anyone in Canada got their adapter email yet

 

Finally received mine. I don't know if I'll even use it given how expensive it is to charge at these chargers.

 

I bought my 3rd party adapter and managed to charge using the Tesla app. 2021 Kona EV. I was at 94% charge and only got 27 kW rate in Nepean (Ottawa)

 

Thanks for the report. Which third-party adapter did you use?
Gosh, that was brave of you to plug into the Supercharger at 94%SoC! I'm far more conservative and am surprised the car let you get as high as 27kW at that SoC.

 

I was thinking similar thoughts, at that level, it's not going to charge as fast as it would at say 40%.

 

Used a Lectron 500A, 1000V model costing $261 Canadian. And using Tesla app.

 

If you're at 77% or above SOC you won't ever see more than 23 kW on a 2024 or earlier Kona Electric. Likely even less in the upper 90's.

 

I was confirming that I was successful in charging at a Tesla Supercharger in Canada using a 3rd party adapter. The rate of charge wasn't important to me.

 

The Ioniq Guy on Youtube said he was told by customer service they have extended the release times for those emails to the 20th of June. I haven't heard a peep so far. I guess by then I might.