$200 gift card

Discussion in 'Hyundai Kona Electric' started by Jamas, Apr 12, 2021.

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  1. Paul DeLeon

    Paul DeLeon Active Member

    Here's what I'm afraid of. The dealer inspects my battery somehow, says it's OK, and hard wires my Kona to 80%.
    Is this possible?
     
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  3. I'm sure they could do it but there are no indications that they WOULD do it. All signs point to replacement and full restoration of the original range.
     
    XtsKonaTrooper likes this.
  4. Ed C

    Ed C Active Member

    Nah, I don't think any dealer has the capability to 'hardwire' the battery to any capacity limit.

    It is funny to see Hyundai has used OTA (over the air update) for the first time via Bluelink to reset your charge limit. Very funny indeed. They are playing with your knob settings over the air.

    What I really don't understand is why do we need to bring our vehicles to a dealer to 'verfify' the 80% charge limit, when Hyundai themselves had changed every Kona EVs to 80% via OTA Bluelink. Just send every Kona EV owner a $200 check in the mail, as opposed to having the owner being dragged to a dealer.

    It is not like the settings can be changed back over 80% after a person went to a dealer to 'verify' their charge settings. Really stupid tbh.
     
  5. BaylorBob

    BaylorBob Active Member

    Ed, I think it will be way longer than A Few Months. Here is part of the latest Email I received from Hyundai. I will Highlight in Bold the Important Parts.

    "We appreciate your patience. Hyundai is currently making preparations to implement the recall remedy. You will receive a second notification letter when the remedy is available, and the Battery System Assembly will be inspected, and replaced - if necessary. If the Malfunction Indicator Light is illuminated in your vehicle, you should seek service at your Hyundai dealer as soon as possible. Customers should park and charge outside and away from structures until they can reduce their vehicle's 'Max. % Charge' level to 80% as described below."

    For updated information regarding this recall, please visit:

    www.HyundaiUSA.com/Campaign200

    Making Preparations does Not sound like a few months to me. Neither does When the Remedy is Available. Did you read my Post about waiting 5 Months for Hyundai to fix my Infotainment System Software? I'm still waiting.
     
  6. BaylorBob

    BaylorBob Active Member

    Ed, I believe you meant to say "It is not like the settings can't be Changed Back"

    In regard to why they want us to take the cars to a Dealer, I believe they want us to sign a release or waiver agreeing to the 80% limit UNTIL they replace the battery and the forms they want us to sign might be at the dealers and the $200 Mastercard is the Consideration they are paying for the delay, however long it takes. Just my personal opinion.
     
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  8. hobbit

    hobbit Well-Known Member

    There must be N different companies that make lift tables capable of handling 1000+ pounds, the
    dealers shouldn't have to be angsting over some "specialized" piece of kit to drop packs.

    _H*
     
  9. XtsKonaTrooper

    XtsKonaTrooper Well-Known Member

    I'm not taking the card, if I have to sign a waiver for the delay because if it takes forever and ppl form a class action suit against them, that would prolly screw a person over.
    So if I have to park away from my house and vehicle's, it's okay to park in a parking lot with cars all around?
    If this inconvenience of range reduction takes forever, I will inconvenience them and plaster my car with signs that say "stay away from vehicle may catch on fire". Hehe
    That will be my campaign recall for the Kovid Kona.
     
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  10. Ed C

    Ed C Active Member

    I had not personally taken my car to a dealer yet, so I have no idea if they will make me sign any legal form or not. We can ask around this forum and see if any members tried going to a dealer to get that $200, and what Hyundai did.

    Since the battery replacement costs over $10,000, the $200 gift card is small potatoes. Or if enough Kona EV owners get peaved off, they might sue Hyundai to make them buy back the vehicle....which is a bigger nightmare for Hyundai compared to the battery replacememt.
     
  11. Anaglypta

    Anaglypta Active Member

    UK
    Well here's what the dealer has to do for you to get your $200 - It doesn't say anything about getting you to sign a release or waiver:-

    https://static.nhtsa.gov/odi/tsbs/2021/MC-10190050-0001.pdf

    John.
     
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  13. There are lots of options. Even Harbor Freight can hook them up https://www.northerntool.com/shop/tools/product_200652422_200652422
     
  14. ericy

    ericy Well-Known Member

    When they replaced mine, Hyundai was very specific that a certain model was the only supported way of doing it. What they didn't want was the dealer trying to MacGyver something that could result in something being damaged or someone being injured. And I certainly wouldn't want to trust my life to anything I bought from Harbor Freight.

    I was chatting with the service manager - she was saying that these things could also be used to drop an engine/transmission (for those that drop from the bottom). But realistically once you were done with the thing, it would likely just be taking up space for quite a while. My dealer had a Mercedes dealer next door that was a part of the same ownership umbrella - so it wouldn't have to just be used by Hyundai. In fact, I also suspect that one dealer might be able to borrow one from another dealer and avoid the additional cost of ordering such a thing.
     
  15. I did the service recall last week to have the max charge set to 80%. They did not ask me to sign any waiver or release. They took photos of the screen indicating the max charge settings. They also did not mention the $200 gift card (and I forgot to even ask). I'll wait a week or two and contact them again if Hyundai doesn't contact me first.

    Regarding another comment someone posted, I don't believe Hyundai has the option of permanently reducing the battery capacity as a solution. These cars were sold with published features and specifications. They will either have to "make good" on those specs or provide some "reasonable" compensation for owners to agree to accept the modifications. $200 is not likely to pass muster as "reasonable" for a car with a purchase price at or above $40K. And I personally would not accept the reduction. I bought the car specifically for that mileage range.
     
    Last edited: Apr 18, 2021
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  16. BaylorBob

    BaylorBob Active Member

    No way on Earth I am letting a Clerk or even a Mechanic at Harbor Freight touch my car. It's going to be Hyundai so if anything goes wrong I have recourse against Hyundai plus a Loaner Car.
     
  17. BaylorBob

    BaylorBob Active Member

    Ok, sounds fine. But they took Pictures. So if your Car does have a Fire they have proof they set it to 80% and they Probably have a way of knowing if you RAISED it above the 80% afterwards. Since they set my car to 80% while the car was in my garage and I was in my bed sleeping, I don't like the control they have. It reminds me of George Orwell's Novel 1984 which is all about totalitarianism, mass surveillance and repressive regimentation of persons and behavior within society.
     
  18. BaylorBob

    BaylorBob Active Member

    When I had my Battery Recall /Upgrades #1 & #2 the first dealer I took my car to, which is a Large Dealer that owns Hyundai, Mazda, Jeep, Chrysler, Kia and probably more did the 1st update but told me they didn't have the Equipment needed for the 2nd update and told me to take it to another dealer, about 10 miles away, which I did.
     
  19. Some people complain about Hyundai's fairly awkward use of Bluelink to change the charge capacity as though it's an invasion and overreach while others criticize the lack of OTA update abilities in the Kona. The odd thing is that it appears as though it's sometimes the same people.
     
    VanGoghsEar likes this.
  20. BC-Doc

    BC-Doc Member

    My dealer finally called me this week (in a bit of a frenzy) and asked me to come in to verify the settings. I reduced the charge to 80 percent on the EV screen and snapped photos of the reduced setting plus the odometer. The service clerk looked at the photos on my phone (didn’t request copies) and told me I was good to go, verification info to be entered from her end, and gift card to follow. Painless. I was on my way in under two minutes.
     
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  21. BaylorBob

    BaylorBob Active Member

    I think it's a matter of Permission verses an unauthorized intrusion. If you take your car to the dealer it is a Voluntary act. Hyundai is reaching into your Garage and Car without your permission! And an Over the Air Update Request by Customers to Hyundai is a matter of Convenience. I got over 20 App Updates on my Cell Phone Automatically last week because I gave Android Permission to automatically download App Updates to my Phone. I think Hyundai Customers would like the same modern technology for our cars. If a $250 Cell phone can do it, a $47,000 Hyundai EV should be able to do it without my having to download an update with my computer to a Flash Drive then plug the Flash Drive into the Car to Update the Cars Software.
     
  22. I would love to be able to do it at home with a flash drive instead of taking it into the dealer. It takes them 3 to 4 hours....
     
  23. BaylorBob

    BaylorBob Active Member

     
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