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They are truly horrible to deal with and I have to often remind myself that they are only human and likely caught up in some convoluted process...
Lucky. I started the process 13 weeks ago on 4/20 and finally received and sent back my signed offer on 7/1. I have yet to receive a call to...
How long has it been since you sent in your accepted buyback/repurchase offer?
I have no concrete proof, but I think if you got a repurchase offer from HMA/HCA you should be fine. They would not offer this and escalate the...
I'm sorry to hear this. Hopefully they work with you and try to make this right by reimbursing you for these payments. I will think good thoughts...
Unless they have a new battery pack on its way to you and able to be installed by July I would fight this. Especially since 2 more Kona EVs just...
Sorry, I misread your post. I am talking about Sedgwick. I received a case # on 4/20 after filing a complaint with Hyundai Consumer Affairs. I was...
I very much relate to and empathize with your frustration. Just to save your sanity I would double whatever time estimate they give you. I have...
Did everyone hear of the 2 new Kona EV fires? One happened in Korea and one in Norway this week. Neither vehicle was charging. And one was a 2020...
I don't doubt that your offer states this. Mine however does not. My terms/conditions were numbered 1-13 and contain no such language. Again, I am...
That is what I find most annoying with Sedgewick. They do not acknowledge receipt of any emails/paperwork. I will not hear anything for a few...
NV here and the offer they gave me is the same as yours. I just need to sign it to accept. No where to notarize and no where does it state I can't...
I am so jealous when I hear stories like this because my experience has been pretty laggy. I am at 9 weeks in (from the date of first contact to...
I am located in NV. We looked at used cars a bit as well, but with the new car chip shortage used car prices are insane. BMW i3s and Volts are...
As crazy as it sounds I fully planned on getting a 2022 Kona EV to replace my 2019. I honestly love the way my Kona drives (aside from slightly...
I fully expect anyone who has received a buyback offer letter from Hyundai to get just that. If you haven't reached that point (where they...
Any damage would be deducted from your offer and you can almost guarantee they will deduct as much as possible. I would definitely get it fixed...
Sorry they are giving you a difficult time about your wrap. I could see them not reimbursing you for the cost honestly, but to say it negatively...
There are 2-3 well-documented cases on Reddit of people completing the process. I was able to chat with one guy who says it took him about 3...
Gotcha. That makes sense now that I think about it. Thanks for chiming in.
