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In the settings, on the select car, is the car registered with your vin and "active"? If not, the dealer probably didn't activate it. Also check...
my app is called kia uvo and i have no problem starting the climate settings when plugged in
probable wrong tpms. mine did not have to be programmed check amazon Jsueng TPMS Sensor 52933-D4100 Tire Pressure Monitoring System Replacement...
happened to me but stopped the next day. i plugged in and my chargepoint said it was charging for 9 hours but o kw and the three lights flashing...