HV Range Fix is out and ready for dealer install

Great. That used to exist. It was good to know how long it would take.

 

I also still get a notification when the charge is finished.

edit: I'm on Android.

 

Me too. I'm on Android HondaLink Version 3.6.0, and HV Range Fix is installed

 

@KentuckyKen Are you seeing the report of the time when charging stopped in the HondaLink app itself?

My charging is usually in the late night hours, and I may or may not be awake at that moment to be aware, or check it immediately. I just checked the Notification History on my phone, and it shows the same timestamp of the Notification from HondaLink this morning, as is shown in the app itself - both at 1:59 AM, so it looks like it was virtually instantaneous.

 

I opened a ticket for a different matter. Got an email back but no follow up.

 

@KentuckyKen I thought the app gave the stopped charging notification even if it stopped prematurely, so when you unplugged it should have given you the message regardless.

 

I would just go by the HL app and when it says it is done charging it is probably done charging. Unless you think it ended way sooner than it should have.

 

Does this software update only fix the HV range? I wonder about the MPG calculations the car does when using trip recording. It seems to assume that electricity is free and thus if you run on pure EV, the car says you are getting 199 mpg.

 

I have a question for those that have had this update. We just had it done and we went in with a 1,000 mile HV range (full tank and almost a full charge) and left the dealership with a 1,000 mile HV range.

Shouldn’t the drop to a range of about 350 miles occur immediately after the update? The dealership had no idea and only said the ‘update took’. I’m a bit skeptical and disappointed.

 

Getting mine done today. Will report back.

 

My case was about the same as yours (full tank & almost full charge) , and my reported HV mileage dropped from 999 miles prior to the update to 357 immediately afterward. I think Kentucky Ken had the same result. I don't know if there is a way to verify whether or not the fix was installed, though.

Sent from my Pixel 2 XL using Tapatalk

 

On an iPhone it is easy to find out the current software build. Settings > About > Version: 11.4.1 (15G5054c). Wouldn't it be nice if we could do that for cars?

 

So after speaking to Honda Corporate, we returned to the dealer this afternoon. I told them that Honda indicated the fix should be immediately obvious. So they tried it again, this time taking about 90 minutes. They said this time the software indicated something about the ‘meter’ which they didn’t see before.

The bottom line is that this time it worked. Hooray! My HV range went from 1000 to 357 miles.

 

Got mine done too. Tech said "some other software" was done as well. And, dealers get many updates per week, and more are being tested.

 

I noticed one other minor difference in my Clarity behavior that may, or may not, be just a coincidence. Before the HV Range Fix, when I backed out of the garage, the backup camera display would invariably be very dark, as it detecting nighttime, so that I couldn't really see anything, until I was completely away from the garage, when it would switch and display the camera brightly.

Now, the camera display consistently shows brightly, from beginning to end. Maybe the installer just inadvertently changed a screen option that had nothing to do with the fix, but I'm pleased with the result, so no problem, just find it curious that it changed as it did, and I wonder if anyone else encountered the same change.

 

My dealer didn't have the software update today - he also told me I am STILL the only Clarity sold at our dealership

 

Congrats, and welcome to the highly esteemed '357' club. It's lovely here. Mine has worked its way down to 340 today, after some HV Mode driving. The next big item of interest will be what happens with the next gas fill up. I just hope it will not spring up to an unrealistic range again.