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Sorry, dnb. That was meant for insightman as I had quoted in my response. He was talking about HV range not preconditioning.
UPDATE: I took it to the dealership on Friday. They applied software update 18-097 and it seems to have worked. Full charges this weekend were...
dnb, The issue I had isn't with the HV range, it is with the EV range.
Thanks for the tips. I'll keep monitoring. I also noticed a significant drop in the HV range. I brought the car in with a full tank and showing...
Dan, I was getting the 48-52 mile range showing up until this week. My dealership updated my software and I immediately noticed the drop in...
I just had the software update on Monday, Nov 12, 2018. The dealership said it was to correct the overstated driving range that could occur...