The battery packs died (big red caution light on the dashboard and no va for the car); they did not have any in stock to provide a new one. I wouldn't be fighting over a 12 V battery. They said it was good it was under warranty because it is 10K to replace. I have the lemon law agreement and...
You're really lucky. Not sure that I buy that the battery will last. We were told that the battery was same one, just a new one. It was good that you were able to offload it now.
None in California. California has a strong lemon law. Hyundai had to pay those, too.
Since they delayed the case for 8 months, that was probably a decent fee for them.
If you are having problems and your state/providence has a lemon law, I strongly encourage you to check into it. Even if your...
We got ours replaced after it sat dead for 6+ months. We parked it and continued to work on the lemon law buyback. After 8 months of stress and duplicity, they bought it back last week. We had to drive the car over to the dealership to turn it in. Driving 12 miles lost 40 miles of charge. They...
I would avoid Hyundai. We have a 2021 Kona with the battery issue. We purchased it new, and the battery died around 3K. We have a lemon law, but Hyundai has been extremally dishonest. They worked out an agreement (their own wording and terms), then refused to honor it. We are at 8 months with...
Well, we are at 6 months with no resolution. Hyundai supposedly is buying the car back after we got a lawyer because they were ghosting us. They are still delaying as much as possible. Lifetime boycott for us!
I had to get a lawyer and file a lemon law case. That finally encouraged them to respond. I encourage you to look into the lemon law protections in your state. I will never buy any Hyundai again and will tell everyone I know about my experience.
One question that I might ask is whether they are still using the LG battery in the 2022. Our 2021 bricked in the summer. There are no battery replacements, and many cars with the battery has known problems with the LG battery. I have had a terrible time getting any response from Hyundai and...
Ours was there since July. They told me that there was no ETA (had no idea). I told them if it was going to be more than a month, that they needed to buy it back (see CA lemon law). They ghosted me for weeks. I got a lemon law lawyer. We got a response within a week.
We are in CA, too. Ours has been there since July. Hyundai had no ETA (told me they had no idea). I said if it was going to be more than a month, then they needed to buy it back (check out the CA lemon law). They then ghosted me for weeks. We got a lemon law lawyer. They responded within a week.
In our case, we could not get any response from Hyundai until we contacted a lemon law lawyer. Then, after weeks of silence, a response to buy back our car.
I agree with you. Five months doesn't sound like the company has your best interest in mind. From our personal experience and lack of customer service, we will not be purchasing another Hyundai.
It looks like you are in NY. You might look into the lemon law...
After the initial two responses from Hyundai within two weeks of the car being towed to the dealership, which included communication from the rep that there was no ETA on a battery/fix and my husband and I saying that if this was going to take more than 30 days to fix (as it is his business...