2 charging issues

FIRST, 2021 Kona, heated garage in Canadian winter, not charging above 355km. Have settings at 100%, full current, problem indicates 6.5 kw, and though don’t often need 100% charge, it does happen that I need maximum range once in a while. Need to know how to get really full charge.After unplugging vehicle, with no heat or other accessories on, it never shows even close to 400km available. Yes, it’s winter here (lows-10c, highs+10c), but heated garage (+8c)....and just stared up.... 355km?
Secondly, I have tried charging at level 3 public chargers. Most around my routes are 50 kw, some at 100 kw. Tried 3-4 of these, and none charge at a rate above 7 kw, though again I have settings in car of max current, 100% charge.
What am I doing wrong?
Cannot sit at station to recharge for 8+ hours...again rarely, but need the juice sometimes.
TIA

 

I will give it a couple weeks to see what warmer temps can achieve re range displayed post charge.
For the rate of charge issue....
As for SOC at time of hooking up to fast charge, I think I was at around 130 km as shown on dash.
Both times it wasn’t cold... probably around 12-15 c, mid 50s f.
Right front m start of charge, both times, 6.5 kw second time, 7 kWh as displayed on dash.Both times the vehicle was off for 5-10 minutes before starting charge.
None of this is a real problem 90% of the time. About once a month I do a trip to the city, about 230 km each way, with only an hour between turnaround, no where near a charge station. This means a stop on my way home.....and a 5 hour stop ( at 7 kw) is far from ideal.... and means I have to use the truck....at $80 per trip.
Possibly in summer it can be done, but this is Canada, so, well..... Thanx for replies.

 

The settings screen shows both AC AND DC current level settings.... max and reduced. I was assuming all driver set parameters were overridden when button by charge port was depressed prior to connecting to level 3, or any, charger. Or is it only the scheduled charge that’s ignored?

 

Thanx all for the attention.
Every time I’ve charged at home,level 2,40 kw charger, the rate has been 7 kw, and I know that this is its limitation. That’s not the problem, as I now understand the on-board system sets that rate. Every time, all bars show full tank after charging.
I guess my more pressing issue is on the road fast charging.
That is still only showing 7 kw, with @130km showing on the dash ,about 30%, and plugging into a level 3, 50-100 kw fast charger. Only once or twice a month, at most, do I need this to work as it should, and I’m not convinced temperature is the issue. I see lots of others doing quick charges when it’s way colder than now.

 

As stated before, I'm new to this....only had the car a couple of weeks.
I see my mistake now
I just misread...thought the second line was DC, not 120 ac.....my brain was coming from the screen before it. Apologies.

 

After showing off to the lads the first couple days I have reverted back to granny driving.
There's a certain amount of a challenge built into the old man to get the most out of a dollar,y'know

 

An update.....Success!
So yesterday I drove the range down to about 30%, then headed to the fast charger at PetroCan...our most reliable, easy to pay(no apps,just debit card,
but most expensive. I like they way they set theirs up, and the payment ease a definite bonus. I believe in my province that legislation will have to come into play to get the charging companies in line. too many issues.
Anyways...got a successful charge!
I believe my previous issues were likely due to there being too much charge in the battery before I started. As I said, new car to me, and I was eager to figure it all out, so may have been trying to charge too soon. Also may have not stuck with the charger long enough for it to ramp up to speed.
The fast charger is "up to 300 kw" and started out slow..7 kw, but within a minute was gaining ground, getting to about 45kw. So I got about 45% charge in about 35 minutes.
It's been a learning experience, for sure, and other newbies my benefit from the only advice I have....
Patience!
Thanx for all the help guys....most appreciated.

 

Good on ya...thanx for the input.
Petro Can seems to be the only one, on my routes anyways, that has figured out the right way to go.
Pull up, plug in, swipe your visa,debit, whatever, and you're in biz.
The huge collection of apps, with wallets holding my hard earned cash, are now clogging up my phone,
and I can't seem to get my money back from them.(Ok..only 4, but still...) There's 29 in my immediate area...that's nuts!
Why do I want it back?
I can, and will, deal with Pcan for my charging needs exclusively. They may be the most expensive, but the simplicity wins
my business in future. It's still 1/3 the cost of gas, and their locations are easy to find,well tended, and usually come with a Timmies
My use wouldn't total more than $50 a month.....that in gas for the truck would me till noon tomorrow

I believe it's going to take a whole bunch of lobbying to get this streamlined and user friendly. I also think the lobby pressure
needs to come not just from consumers, but the manufacturers as well.....they got the louder voices.


Cheers.